DCS Case Aide - Parenting Time Coordinator

Arizona Department of Administration • Tucson, AZ

4d • Onsite

About The Position

The Arizona Department of Child Safety is hiring a Case Aide - Parenting Time Coordinator in Tucson, Arizona. The role supports safe, individualized parenting time for families and children in out-of-home care. It involves developing and documenting parenting time plans through observation and collaboration, coordinating schedules and coverage across assigned Parenting Time Case Aides, partnering with DCS Specialists and Supervisors in clinical supervision and case planning, and participating in multidisciplinary case meetings. The coordinator monitors parenting time data, coaches and supports Case Aides, and works with leadership to identify trends and improvement strategies. The position may require work outside regular hours, including weekends, holidays, and overtime. The role requires driving or using a vehicle to conduct State business.

Requirements

• High school diploma or GED.
• Two years of experience working as a Department of Child Safety Case Aide, or two years of experience working as a parent aide or visitation aide.
• Valid driver’s license and a satisfactory 39-month driving record.
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
• Work history, Central Registry, and Public Record will be considered.
• Complete the Electronic Employment Eligibility Verification Program (E-Verify) successfully.
• Build professional, trust-based relationships with families and colleagues.
• Communicate clearly and compassionately in sensitive situations.
• Develop and document parenting time plans based on observation and collaboration.
• Coordinate parenting time schedules and staffing coverage using organizational and calendar management skills.
• Manage multiple priorities, meet deadlines, and adapt to changing needs.
• Coach and support other Case Aides to maintain high-quality services.
• Use Microsoft Office, Outlook, Teams, and digital scheduling tools effectively.
• Knowledge of child development and family systems, child welfare and parenting time practices, basic human and social services principles, and safety practices related to child supervision and transportation.

Responsibilities

• Ensure families experience safe parenting time that meets their individual needs.
• Develop, document, and implement individualized parenting time plans through observation and collaboration.
• Coordinate schedules across assigned Parenting Time Case Aides to ensure consistent coverage, effective calendar management, and efficient use of resources.
• Partner with DCS Specialists and Supervisors during clinical supervision and case planning.
• Participate in multidisciplinary case meetings to support family progress and child safety.
• Monitor and analyze parenting time data for children in out-of-home care.
• Coach and support Parenting Time Case Aides to improve service quality and documentation.
• Identify trends and collaborate with leadership on improvement strategies.
• Drive or use a vehicle as needed to conduct State business.

Benefits

• Comprehensive medical, dental, and life insurance options.
• Supportive retirement plan through the Arizona State Retirement System (ASRS).
• 10 paid holidays annually and generous vacation and sick leave.
• Paid Parental Leave Program, subject to criteria.
• Higher education discounts.
• Wellness programs.
• Professional growth and development opportunities.
• Eligible after four years of successful service for promotion to DCS Specialist Trainee at $21.70 per hour.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED