Dcs Case Aide - Visitation

Arizona Department of Administration•Tucson, AZ
•Onsite

About The Position

The Arizona Department of Child Safety is hiring an Assistant Case Manager/Case Aide-Visitation to support children and families. The role supervises parent-child visitation, records case notes in a computer-based Case Management System, and drives on state business to transport children to appointments and meetings. Other duties appropriate to the assignment may also be required. The position is based at 5874 W. Ina Road, Tucson, Arizona, and is scheduled Tuesday through Saturday, 9:00 a.m. to 6:00 p.m. Work outside regular hours, including weekends, holidays, and overtime, may be required. The position calls for professional, compassionate communication and relationship-building, discretion in sensitive situations, attention to detail with clerical tasks, and the use of common office and mobile technologies. After four years of successful service, employees are eligible for promotion to DCS Specialist Trainee, at $21.70 per hour.

Requirements

  • High school diploma or GED.
  • Valid driver’s license and a satisfactory 39-month driving record.
  • Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
  • Build and maintain trusting, professional relationships.
  • Communicate with compassion, professionalism, and discretion in sensitive situations.
  • Use attention to detail when completing clerical tasks.
  • Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work.
  • Work history, Central Registry, and Public Record will be considered.
  • Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), as required for all newly hired State employees.
  • Knowledge of basic principles of human and social services, child welfare and family support concepts, and safety practices related to client transportation and child safety seating.

Responsibilities

  • Supervise visitation meetings among parents and children.
  • Enter case notes into the computer-based Case Management System.
  • Drive on state business to transport children to appointments and meetings.
  • Perform other duties appropriate to the assignment.

Benefits

  • Comprehensive medical, dental, and life insurance options.
  • Supportive retirement plan through the Arizona State Retirement System (ASRS).
  • 10 paid holidays annually.
  • Generous vacation and sick leave.
  • Paid Parental Leave Program, subject to eligibility criteria.
  • Higher education discounts.
  • Wellness programs.
  • Professional growth and development opportunities.
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