Dcs Case Aide - Visitation

Arizona Department of Administration•Tucson, AZ
•Onsite

About The Position

The Arizona Department of Child Safety is hiring an Assistant Case Manager/Case Aide-Visitation to support children and families. The role supervises parent-child visitation, enters case notes into a computer-based Case Management System, and drives on state business to transport children to appointments and meetings. Other duties appropriate to the assignment may be performed. The position is based at 5874 W. Ina Road, Tucson, Arizona, and is scheduled Tuesday through Saturday, 9:00 a.m. to 6:00 p.m. Work outside regular hours, including weekends, holidays, and overtime, may also be required. After four years of successful service, employees are eligible for promotion to DCS Specialist Trainee.

Requirements

  • High school diploma or GED.
  • Valid driver’s license and a satisfactory 39-month driving record.
  • Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
  • Build and maintain trusting, professional relationships.
  • Communicate with compassion, professionalism, and discretion in sensitive situations.
  • Demonstrate attention to detail when completing clerical tasks.
  • Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work.
  • Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), as required of all newly hired State employees.
  • Work history, Central Registry, and Public Record will be considered.

Nice To Haves

  • Knowledge of basic principles of human and social services.
  • Knowledge of child welfare and family support concepts.
  • Knowledge of basic safety practices related to client transportation and child safety seating.

Responsibilities

  • Supervise visitation meetings among parents and children.
  • Enter case notes into the computer-based Case Management System.
  • Drive on state business to transport children to appointments and meetings.
  • Perform other duties appropriate to the assignment.

Benefits

  • Comprehensive medical, dental, and life insurance options.
  • Supportive retirement plan through the Arizona State Retirement System (ASRS).
  • 10 paid holidays annually and generous vacation and sick leave.
  • Paid Parental Leave Program, subject to eligibility criteria.
  • Higher education discounts.
  • Wellness programs.
  • Professional growth and development opportunities.
  • Eligibility for promotion to DCS Specialist Trainee after four years of successful service, at $21.70 per hour.
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