Dcs Case Aide - Ahit

Arizona Department of Administration•Tucson, AZ

3d•Onsite

About The Position

The Arizona Department of Child Safety is hiring an Assistant Case Manager - Case Aide for its After Hours Investigation Unit in Tucson, Arizona. The role supports children and families in DCS programs under the direction of a Case Manager. It provides direct services, transportation, appointment and service coordination, supervised parent-child visits, community referrals, court and meeting attendance, documentation, and general case management and clerical support. The position pays $17.3484 per hour, with a 5% shift differential. The posted schedule is Saturday 2:00 p.m.–12:00 a.m. and Wednesday–Friday 4:00 p.m.–2:00 a.m., with Sunday–Tuesday off. Work outside scheduled hours, including weekends, holidays, and overtime, may be required.

Requirements

High school diploma or GED.
Valid driver’s license and a satisfactory 39-month driving record.
Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify) as a newly hired State employee.
Ability to build and maintain trusting, professional relationships with children, parents, caregivers, and multidisciplinary team members.
Compassionate communication and active listening when supporting families in sensitive situations.
Attention to detail in data entry, file maintenance, and document preparation.
Ability to collaborate with case managers, supervisors, and service providers.
Basic knowledge of human and social services, child welfare and family support, and safety practices related to client transportation and child safety seating.
Work history, Central Registry, and public records will be considered.

Responsibilities

Support children and families under the direction of a Case Manager.
Provide direct services in Department of Child Safety programs.
Transport clients and ensure proper use of child safety seats.
Schedule appointments and coordinate services.
Supervise parent-child visits.
Refer clients to community resources.
Attend court hearings and required meetings.
Document client interactions and activities.
Provide general case management and clerical support.
Use Microsoft Office, Outlook, Teams, and mobile technology to communicate, schedule, and document work.
Safely transport children to appointments while meeting driving and safety requirements.