Case Aide/Child Care Staff

RINCON FAMILY SERVICES•Chicago, IL

2d•$38,000 - $40,000•Onsite

About The Position

The Case Aide provides direct services to at-risk youth to support their successful transition into the community. The position involves supervising participants and supporting their daily living, social skills, schedules, behavior management, crisis intervention, group work, recreation, recordkeeping, and other aspects of residential daily life. The Case Aide builds relationships with participants, liaises between the agency and clients, supports case management, and prepares case files and reports. The role also supports a consistent, safe, and predictable living environment. The Case Aide monitors residents’ whereabouts, activities, behavior, unit safety, and cleanliness; applies approved behavioral interventions and program rules; helps participants work toward their goals; and coordinates with case managers, coworkers, and outside contacts. The role is full-time, salary, and non-exempt, based in Chicago, Illinois, with a stated schedule of 9:00 a.m. to 5:00 p.m. Emergencies may require a flexible schedule, and travel to meetings or other agency offices may be required.

Requirements

Must be at least 21 years of age.
High school diploma/GED or related degree required.
Must have demonstrated childcare skills or the capacity to develop them.
Must be able to work within the agency structure and program and accept agency supervision.
Must be able to work constructively with parents, other agencies, and the community.
Experience and/or knowledge using computer software for data entry, communication, and report writing.
Must be open and respectful of clients’ cultural and socioeconomic characteristics and willing and competent to work with a diverse client population.
Must be able to work as a team member.
Valid Illinois driver’s license and reliable automobile required.
Excellent organizational and communication skills; detail orientation and writing skills required.
Must pass required background checks.
Must complete an initial medical examination showing freedom from communicable diseases, including active tuberculosis, and from physical or mental conditions that affect ability to perform assigned duties; reexamination is required every two years.
Ability to work effectively with peers, individual clients, and groups.
Desire to learn new skills.
Knowledge of community and social service agencies.
Ability to maintain accurate records and necessary paperwork.
Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
Must be able to speak English.

Responsibilities

Assist the Case Manager by managing participant files.
Advise participants about appropriate services and non-clinical support services as needed.
Oversee the whereabouts and activities of assigned residents during the scheduled shift in a 24-hour day.
Maintain current knowledge through mandatory training.
Convey information and directives related to the Case Manager/RA role in providing continuing daily living skills.
Follow agency child welfare and other agency policies and procedures.
Use available program resources and materials to meet residents’ needs.
Apply established Transitional Living Program standards.
Manage participant behavior using approved interventions and support residents in accomplishing goals.
Enforce rules fairly and consistently and apply appropriate consequences as needed.
Implement individual management plans through teamwork and make suggestions based on observations and interactions with residents.
Manage daily routines and follow program schedules.
Lead Life Skills groups according to assigned responsibilities.
Help participants identify behavioral alternatives and select appropriate behaviors.
Address and resolve conflicts between participants.
Monitor daily routines, safety conditions, and cleanliness of participant units.
Provide transportation for participants as needed and within program guidelines.
Follow policies, procedures, protocols, and safety directives to maintain a consistent, predictable, and safe environment.
Remain alert to potentially unsafe situations and respond to maintain safety.
Monitor resident behavior to ensure residents are not a danger to themselves, other residents, or staff.
Serve as a positive, stable role model and authority figure for participants.
Work with an assigned primary participant and report on that participant’s progress at team meetings.
Consider cultural factors that may affect participants or their participation in services.
Participate regularly in team meetings, supervisory sessions, and other program meetings.
Establish positive working relationships with team members, other staff, and outside contacts involved with residents.
Document daily case notes, shift updates, daily floor checks, living skills, life skills, and other information about participant behavior and care according to program policies.
Perform other duties as assigned.