Case Administrator I - Essex County Juvenile Court

Massachusetts Trial Court•Lawrence, Lynn, Newburyport, Salem, OH

7d•$48,585 - $65,931•Onsite

About The Position

The Case Administrator I performs entry-level case processing for the Essex County Juvenile Court, from entering case documents and exhibits into the case system and updating information about court appearances through final disposition. The role also handles data entry, record requests and retention, cashiering, and customer service for the public, law enforcement, other state agencies, and attorneys, in person and by phone. Case processing may use an electronic filing and/or case management system. The position works under the direction of a Department Head or designee and requires travel to Essex County Juvenile Court locations in Salem, Lynn, Lawrence, and Newburyport. It does not require supervision of others. Work is frequently performed in an office or similar indoor environment. The physical demands are light work, involving exertion of up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force constantly to move objects.

Requirements

High school diploma or GED equivalency.
One year of related work experience; equivalent combinations of education and experience will be considered.
Knowledge of modern office equipment and technology, computers, and applicable software including MS Office products.
Knowledge of case management principles and basic cashiering methods.
Skill in organization and time management, customer service, data entry, and attention to detail.
Ability to establish effective working relationships; prepare clear and accurate reports; maintain records and confidentiality; communicate effectively orally and in writing; work independently and follow oral and written instructions; and learn the manual and automated procedures and functions of the assigned office.
Ability to apply departmental and court policies and procedures.
Ability to demonstrate applied knowledge of business technologies and support administration of departmental policies, procedures, and initiatives in a unionized employee environment.
Ability to assess common operational problems accurately and recommend and facilitate appropriate solutions.
Ability to work cooperatively, promote teamwork, and communicate respectfully with people of varied racial, ethnic, economic, and cultural backgrounds.

Responsibilities

Maintain dockets, records, and legal documents and files pertaining to cases.
Enter complaints, petitions, summonses, warrants, daily lists, commitment orders, other standard forms, and case-information updates.
Answer incoming calls, route callers, take messages, and provide routine information.
Provide technical assistance to litigants, counsel, and the public about case and court procedures, in person or virtually.
Conduct case intake, including receiving court papers, determining general case category, and making docket entries.
Perform administrative tasks such as maintaining case files, coordinating with judges for endorsements, organizing and disseminating information, and assisting with motion scheduling.
Copy, file, retrieve, and sort court papers, documents, and folders according to established procedures.
Compile statistical data concerning cases and processing activities.
Receive, date-stamp, sort, and distribute incoming mail and process outgoing mail.
As needed, assist a Sessions Clerk or Assistant Clerk during court sessions, including arranging papers and exhibits, marking dockets and case papers, maintaining contact with attorneys and others about courtroom activities, and processing files after court.
Pull daily lists and provide case support to the judicial lobby.
Send notices to parties and attorneys.
May perform cashiering, including receiving money, determining case type, entering transactions, validating case papers to reflect payments, and issuing receipts.
Perform other duties as required.