Case Administrator I - Clinton District Court

Commonwealth of Massachusetts•Clinton, MA

23h

About The Position

The Case Administrator I performs entry-level case processing for the District Court, from entering case documents and exhibits into the system and updating information about court appearances through final disposition. The role handles data entry, record requests and retention, and may perform cashiering. It also provides customer service to the public, law enforcement, other state agencies, and attorneys in person and by phone. Case processing may use an electronic filing and/or case management system. The position works under the direction of a Department Head or designee and does not supervise others. Work is frequently performed in an office or similar indoor environment. Employment is contingent upon passing a criminal record check.

Requirements

High school diploma or GED equivalency.
One year of related work experience; equivalent combinations of education and experience may be considered.
Knowledge of modern office equipment and technology, including computers and applicable software such as MS Office products.
Knowledge of case management principles and basic cashiering methods.
Skill in organization and time management, customer service, data entry, and attention to detail.
Ability to establish effective working relationships with others.
Ability to apply departmental and court policies and procedures.
Ability to prepare clear and accurate reports and maintain appropriate records and confidentiality.
Ability to communicate effectively orally and in writing, work independently, and follow oral and written instructions.
Ability to learn the manual and automated procedures and functions of the assigned office.
Must pass a criminal record check.

Responsibilities

Maintain dockets, records, and legal documents and files pertaining to cases.
Enter complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard-form documents, and case information updates.
Answer incoming calls, direct callers to appropriate personnel, take messages, and provide routine information.
Provide technical assistance to litigants, counsel, and the public about case and court procedures, in person or virtually.
Perform case intake, including receiving court papers and documents, determining general case categories, and making docket entries.
Perform administrative tasks, including maintaining case files, coordinating with judges for endorsements, organizing and disseminating information, and assisting with motion scheduling.
Copy, file, retrieve, and sort court papers, documents, and folders according to established procedures.
Compile statistical data concerning cases and processing activities.
Receive, date-stamp, sort, and distribute incoming mail; process outgoing mail.
As required, assist a Sessions Clerk or Assistant Clerk during court sessions by arranging papers, documents, and exhibits; marking dockets and case papers; maintaining contact with attorneys and others about courtroom activities; and processing files after court.
Pull daily lists and provide support to the judicial lobby concerning cases.
Send notices to parties and attorneys.
May perform cashiering duties, including receiving money, determining case type, entering transactions in a cash register or other system, validating case papers to reflect payments, and issuing receipts.
Perform other duties as required.