CASA Case Coordinator

Richland County Government•Denver, CO

About The Position

The CASA Case Coordinator provides supervision, support, and assistance to assigned volunteer Guardians ad Litem (GALs) to help ensure appropriate, effective, and timely advocacy for abused and/or neglected children. The role works within broad policy and organizational guidelines, independently planning and implementing work while reporting progress through periodic conferences and meetings. The coordinator mentors GALs through their first cases, helps develop case strategies, monitors case progress and compliance, and reviews case files for accuracy and currency. The position also supports volunteer training, recognition, and retention; attends designated child welfare staffings and hearings; and may attend court with volunteers or serve as a Guardian ad Litem at hearings. Additional duties include responding to requests and concerns, preparing records and reports, and performing administrative and clerical work. The work involves analyzing case information and safety concerns, applying child welfare policies, making recommendations, and coordinating with volunteers, coworkers, and other organizations. The position requires a bachelor’s degree or equivalent education, training, or experience in social services, social work, or a related field; a valid state driver’s license; Guardian ad Litem certification; and over two years and up to four years of child welfare experience. Compensation minimum: $26.37.

Requirements

Bachelor’s degree, or education, training, or job experience equivalent to four years of college education, in social services, social work, or a closely related field.
Valid state driver’s license.
Certification as a Guardian ad Litem.
Over two years and up to and including four years of child welfare experience.
Ability to analyze and interpret data, assess cases for safety and intervention, and address re-victimization issues.
Ability to counsel, instruct, train, and support volunteers and to make recommendations based on technical expertise.
Ability to prepare reports and written materials using proper language, punctuation, grammar, and style; communicate with groups, agencies, and the general public; and present training.
Ability to use office equipment and computers for data entry, including fax machines, copiers, and telephones.
Ability to perform sedentary work involving extended walking or standing of five or more hours, recurring exertion of 10 to 20 pounds, or routine keyboard operations.
Ability to work in an environment where there may be risk of exposure to violence.

Responsibilities

Supervise, support, and assist assigned volunteer Guardians ad Litem to promote appropriate, effective, and timely advocacy for abused and/or neglected children.
Participate in volunteer training classes.
Help develop and implement volunteer appreciation initiatives and prepare newsletter articles recognizing volunteer contributions.
Keep the Volunteer Coordinator informed about GALs available for new cases; stay familiar with assigned cases and maintain records of GAL profiles and preferences.
Mentor each GAL through their first case; schedule and facilitate meetings to develop case strategies; contact GALs within 48 hours after court appearances to debrief and support preparation of monitoring plans.
Provide ongoing professional and emotional support to GALs and maintain monthly in-person or telephone contact to support performance and retention.
Attend DSS protocol staffings and EPC probable cause hearings according to the rotation schedule.
Record attorney billable time in case files, as applicable.
Monitor case progress and compliance and review case files to ensure they are accurate and up to date.
Attend court hearings with volunteers or act as a Guardian ad Litem at hearings.
Receive and respond to inquiries, concerns, complaints, and requests for assistance within the areas of responsibility.
Compile data and prepare records and reports required by the department, County, or other agencies.
Perform administrative and clerical tasks, including attending meetings, preparing reports and correspondence, entering and retrieving computer data, reviewing mail and literature, copying and filing documents, sending and receiving faxes, and answering the telephone.
Attend training, conferences, seminars, and meetings to increase job knowledge and skills.
Perform other duties as assigned.