Carrier Sales Representative

Allen Lund Company, Inc.•Des Moines, IA

About The Position

Allen Lund Company is seeking a Carrier Sales Representative to prospect, contract, secure, and establish relationships with carriers to move truckload and LTL volumes of dry, refrigerated, and flatbed cargo. The role supports office operations and requires independent thought, organization, analytical skills, and strong communication. The representative develops profitable volume with existing and newly acquired carriers, builds capacity for projects and lanes, and provides exceptional customer service. The position also involves coordinating daily office activities, managing shipment details and appointments, updating customer systems, and following company processes for qualifying and matching carriers to shipments.

Requirements

  • Self-motivated, enthusiastic team player who excels in a fast-paced environment.
  • Excellent and effective communication skills.
  • Strong customer service orientation and excellent work ethic.
  • Ability to process information quickly and make decisions.
  • Excellent time-management skills and ability to multitask.
  • Highly organized and detail-oriented.
  • Ability to work well under pressure in a fast-paced environment.

Responsibilities

  • Assist and support the office in upholding standards, policies, and procedures.
  • Develop and increase profitable volume with existing and newly acquired carriers.
  • Build relationships with carriers to understand their business, qualify them, and learn the lanes they service.
  • Contact carriers and increase capacity for specific projects and lanes, as well as overall office and company capacity.
  • Deliver exceptional customer service in every interaction.
  • Participate in daily office management and coordination, including building loads, setting up carriers, updating and checking calls, and scheduling pickup and delivery appointments.
  • Update customer systems and provide customers with critical information.
  • Follow established processes and procedures to qualify and match the appropriate carrier to each shipment based on required service.
  • Uphold company standards and core principles of Customer, Company, Office.

Benefits

  • Competitive compensation.
  • Benefits and wellness offerings.
  • 401(k) with a generous match.
  • Training and development.
  • Career growth and transfer opportunities within the company's offices.
  • Company ownership opportunity.
  • Employee recognition program.
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