Carrier Sales Representative

Allen Lund Company, Inc. • Westlake, OH

2d

About The Position

Allen Lund Company is seeking a Carrier Sales Representative to prospect, contract, secure, and build relationships with carriers who move truckload and less-than-truckload (LTL) shipments of dry, refrigerated, and flatbed cargo. The role supports the office in maintaining its standards, policies, and procedures and calls for independent judgment, organization, analytical skills, and strong communication.

The representative develops profitable volume with existing and newly acquired carriers, learns about their business and service lanes, and builds carrier capacity for specific projects, lanes, and the office overall. The position also provides customer service and participates in daily office operations, including building loads, setting up carriers, checking and updating calls, arranging pickup and delivery appointments, and updating customer systems and customers with important information. The representative follows established processes for qualifying and matching carriers to shipments and upholds the company's core principles of Customer, Company, Office.

Requirements

• Self-motivated, enthusiastic team player who excels in a fast-paced environment.
• Excellent and effective communication skills.
• Strong customer service orientation and excellent work ethic.
• Ability to process information quickly and make decisions.
• Excellent time-management skills and ability to multitask.
• Highly organized and detail-oriented.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Assist and support the office in upholding standards, policies, and procedures.
• Prospect, contract, secure, and establish relationships with carriers.
• Develop and increase profitable volume with existing and newly acquired carriers.
• Understand carriers' businesses, qualify them, and learn which lanes they service.
• Contact and build relationships with carriers to increase capacity for specific projects and lanes, and overall capacity for the office and company.
• Deliver exceptional customer service in every interaction.
• Participate in daily office management and coordination, including building loads, setting up carriers, updating and checking calls, and scheduling pickup and delivery appointments.
• Update customer systems and provide customers with critical information.
• Follow established processes and procedures to qualify and match the appropriate carrier to each shipment's service requirements.

Benefits

• Competitive compensation.
• Benefits and wellness offerings.
• 401(k) with a generous match.
• Company ownership opportunity.
• Employee recognition program.
• Training and development and career growth opportunities, including transfer opportunities within the company's offices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed