Carrier Sales Representative

Sethmar Transportation•Overland Park, KS

About The Position

The Carrier Sales Representative sources, negotiates, and secures carriers to move available freight in a timely and cost-effective manner. The role cultivates, nurtures, and manages carrier relationships while helping carriers optimize their fleets. The representative works with sales and asset-based departments to meet customer shipping needs. The position also involves developing carrier partnerships, negotiating agreements, monitoring transportation markets, coordinating service execution with internal teams, and resolving carrier issues to support smooth operations and customer satisfaction.

Requirements

  • At least 2 years of related experience.
  • Bachelor's degree in Business, Logistics, or Supply Chain, or equivalent work or military experience.
  • Proven experience in carrier sales, logistics, or supply chain management.
  • Experience adapting to new situations and organizational growth and change.
  • Excellent organizational skills, attention to detail, and a sense of urgency.
  • Ability to manage multiple priorities, handle project management, and work with ambiguity.
  • Strong analytical skills, particularly in prioritization and issue identification.
  • Ability to work independently and collaboratively in a fast-paced environment while managing multiple priorities.
  • Proficiency with relevant software and tools, such as CRM systems, TMS systems, and Microsoft Office Suites.
  • Ability to communicate positively and effectively at all levels of the organization.
  • Excellent presentation skills and effective verbal and written communication with colleagues, superiors, and people inside and outside the organization.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Ability to represent the company effectively to outside individuals and organizations.
  • Open, honest, and forthright approach, with the ability to work in a family-owned enterprise that values transparency.
  • Team-oriented, collaborative attitude and ability to partner positively with associates throughout the organization.

Responsibilities

  • Identify, onboard, and develop strong relationships with new and existing carriers.
  • Negotiate rates, terms, and service levels with carriers to ensure competitive and reliable transportation.
  • Seek new carrier partnerships to expand and diversify the carrier network.
  • Use cold calling, email campaigns, and networking to identify and engage potential carriers.
  • Draft and negotiate carrier contracts and agreements, including terms, conditions, and performance expectations.
  • Ensure compliance with regulatory requirements and industry standards.
  • Monitor market trends, carrier capacity, and industry developments.
  • Provide management with insights and recommendations about market dynamics and potential opportunities.
  • Work with internal teams to coordinate and oversee transportation service execution.
  • Provide timely updates and communication to support smooth operations and customer satisfaction.
  • Serve as a point of contact for carriers addressing issues, discrepancies, or concerns during transportation operations.
  • Collaborate with internal teams to identify and implement timely solutions.
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