Carrier Sales Representative

Allen Lund Company, Inc.•Richmond, VA

About The Position

Allen Lund Company is seeking a Carrier Sales Representative to prospect, contract, secure, and build relationships with carriers moving truckload and less-than-truckload (LTL) volumes of dry, refrigerated, and flatbed cargo. The role supports office operations and requires independent judgment, organization, analytical skills, and strong communication. The representative develops profitable volume with existing and newly acquired carriers, builds capacity for specific projects and lanes, and provides customer service while upholding company processes and standards.

Requirements

  • Self-motivated, enthusiastic team player who excels in a fast-paced environment.
  • Excellent and effective communication skills.
  • Strong customer service orientation and excellent work ethic.
  • Ability to process information quickly and make decisions.
  • Excellent time-management skills and ability to multitask.
  • Highly organized and detail-oriented.
  • Ability to work well under pressure in a fast-paced environment.

Responsibilities

  • Assist and support the office in upholding standards, policies, and procedures.
  • Develop and increase profitable volume with existing and newly acquired carriers.
  • Build relationships with carriers, understand their businesses, qualify them, and identify the lanes they service.
  • Contact carriers to increase capacity for specific projects and lanes and improve overall office and company capacity.
  • Deliver exceptional customer service in every interaction.
  • Support daily office management and coordination, including building loads, setting up carriers, updating and checking calls, and scheduling pickup and delivery appointments.
  • Update customer systems and customers with critical information.
  • Follow established processes and protocols to qualify and match carriers to shipments based on required service.
  • Uphold company standards and the core principles of Customer, Company, Office.

Benefits

  • Competitive compensation.
  • Benefits and wellness offerings.
  • 401(k) with a generous match.
  • Company ownership opportunity.
  • Employee recognition program.
  • Training and development, career growth, and transfer opportunities within the company's offices.
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