Carrier Sales Representative

Fort Freight•Roosevelt Park, MI

About The Position

A Carrier Sales Representative develops and manages a network of reliable carrier partners to support Fort Freight’s customers and drive profitable growth. This sales-focused role actively sources and engages carriers, sells available freight, negotiates competitive rates, and develops a portfolio of carrier relationships. The representative uses market knowledge, persistence, and strong communication skills to secure capacity while balancing service expectations and profitability. Success requires a competitive sales mindset, the ability to build relationships quickly, and the drive to expand Fort Freight’s carrier network and identify new capacity opportunities. The role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, and photocopiers.

Requirements

At least 1 year of carrier sales or business development experience in transportation, supply chain, or logistics brokerage.
Enthusiasm for sales and developing customer relationships.
Creative problem-solving skills.
Positive attitude, strong work ethic, effective organizational skills, and adaptability.
Ability to deliver independent results and work in a team environment.
Excellent verbal and written communication skills.
Ability to multitask and prioritize at a high level.
Confident decision-making skills.
Organization and attention to detail.

Responsibilities

Proactively source, prospect, and develop new carrier relationships through outbound calls and ongoing sales activity.
Sell Fort Freight’s available freight to carriers by communicating lane opportunities, rates, frequency, and value.
Negotiate carrier rates to secure competitive capacity while supporting company margin and profitability goals.
Build and maintain a portfolio of carrier relationships that generates repeat capacity and long-term partnerships.
Develop dedicated carrier capacity for strategic lanes, customer growth opportunities, and future bids.
Maintain an understanding of freight markets, lane trends, carrier availability, and pricing conditions.
Partner with Customer Operations, Account Management, and Customer Sales to understand capacity needs and develop carrier solutions.
Manage assigned freight from initial carrier sourcing through successful delivery, including tracking, tracing, and load communication.
Identify and resolve service issues with carriers, drivers, and dispatchers.
Maintain accurate carrier, rate, and load information in Fort Freight’s Transportation Management System.
Follow established processes and service expectations while seeking opportunities to improve carrier sourcing and execution.
Act and make decisions in accordance with Fort Freight’s guiding principles.
Understand ethical behavior and business practices.
Remain flexible, versatile, and tolerant in a changing work environment while maintaining effectiveness and efficiency.
Establish and maintain positive working relationships internally and externally to achieve organizational goals.
Work cooperatively to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Develop new ways to improve operations or create opportunities.
Use systems and procedures to maximize productivity.
Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed expectations within organizational parameters.
Comply with federal and state laws and company policies and procedures.
Perform other duties as assigned.