Carrier Sales Representative

Allen Lund Company, LLC • Richmond, VA

2d

About The Position

Allen Lund Company is seeking a Carrier Sales Representative to prospect, contract, secure, and establish relationships with carriers moving truckload and LTL volumes of dry, refrigerated, and flatbed cargo. The role supports office operations and requires independent thought, organization, analytical skills, and strong communication. The representative develops profitable volume with existing and newly acquired carriers, learns their business and lanes, and increases capacity for projects, lanes, the office, and the company. The role also involves coordinating daily office activities, building loads, setting up carriers, updating and checking calls, scheduling pickup and delivery appointments, and updating customer systems and customers with critical information. The representative follows company processes for qualifying and matching carriers to shipments and upholds the company's core principles of Customer, Company, Office.

Requirements

• Two years of experience in a 3PL environment, including hands-on experience booking trucks.
• Excellent and effective communication skills.
• Strong customer service orientation and excellent work ethic.
• Ability to process information quickly and make decisions.
• Excellent time-management skills and ability to multitask.
• Highly organized and detail-oriented.
• Ability to work well under pressure in a fast-paced environment.
• Self-motivated, enthusiastic team player.

Responsibilities

• Assist and support the office to uphold standards, policies, and procedures.
• Develop profitable volume with existing and newly acquired carriers.
• Build carrier relationships, understand carrier businesses, qualify carriers, and gain knowledge of lanes serviced.
• Contact carriers and increase capacity for specific projects and lanes and for the office and company overall.
• Provide exceptional customer service in every interaction.
• Participate in daily office management and coordination, including building loads, setting up carriers, updating and checking calls, and scheduling pickup and delivery appointments.
• Update customer systems and customers with critical information.
• Follow processes and procedures to qualify and match the correct carrier to a shipment based on the required service.
• Uphold company standards and the core principles of Customer, Company, Office.

Benefits

• Competitive compensation.
• Benefits and wellness offerings.
• 401(k) with a generous match.
• Company ownership opportunity.
• Employee recognition program.
• Training and development and career growth opportunities, including transfer opportunities within the company's offices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed