Carrier Sales Representative

RXO, Inc.•Chicago, IL

About The Position

As a Carrier Sales Representative at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner. The role involves building and maintaining carrier relationships, coordinating freight movement with carriers and customers, scheduling pickup and delivery appointments, keeping shipment information current in company systems, identifying prospects, and checking carrier billing and invoices. Compensation is $45,000 annually; the role may also be eligible for bonus or commission pay. Actual compensation may vary based on experience and skill set.

Requirements

  • At least 1 year of procurement experience.

Nice To Haves

  • Bachelor’s degree or equivalent related work or military experience.
  • 1 year of transportation experience.
  • 2 years of sales or customer service experience.
  • Ability to exercise judgment and discretion while functioning independently within authorized limits.

Responsibilities

  • Cultivate strong core carrier relationships while negotiating and securing carriers to move freight.
  • Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process.
  • Ensure all parties are informed of route changes, delays, freight concerns, or other issues as necessary.
  • Schedule pickup and delivery appointment times, considering factors such as weather, traffic, miles, and service rules.
  • Follow established procedures and protocols regarding HVS and HRC loads to ensure shipment integrity and protect the RXO brand.
  • Accurately maintain and update information in the company’s operating systems.
  • Research available databases for potential leads and make cold calls to prospects.
  • Track back-end billing and invoicing to ensure carrier charges are accurate.

Benefits

  • Competitive pay
  • Paid time off, including up to 8 holidays, up to 2 floating Diversity Days, up to 15 days of PTO for salary employees, up to 40 hours of bereavement leave, up to 16 hours of volunteer time, jury duty, at least 2 weeks of family bonding leave, and up to 40 hours of prenatal care leave
  • 401(k) retirement plan with up to 5% company match
  • Health, prescription, dental, vision, life, disability, accidental death and personal loss, business travel, legal services, identity theft, accident, critical illness, and hospital indemnity insurance
  • Employee Assistance Program (EAP)
  • Tuition reimbursement
  • Adoption assistance
  • Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, and Commuter Spending Account
  • Health Reimbursement Arrangement
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