Carrier Sales Representative, Road US

DSV•Itasca, IL

2d•$60,000 - $70,000•Onsite

About The Position

The Carrier Sales Representative supports DSV’s Road US brokerage team by sourcing, securing, and managing carrier capacity for freight operations. The role develops carrier partnerships to provide reliable transportation, competitive pricing, and strong service. Daily work includes carrier engagement, load coordination, rate negotiation, and tracking shipments from pickup through delivery to support accurate, efficient operations and customer satisfaction. The position is based in a collaborative, fast-paced office environment and balances independent work with coordination among carriers, drivers, customers, account managers, and internal teams. It involves frequent use of computers, telephones, and Transportation Management Systems, and may occasionally require extended or adjusted working hours to meet shipment activity, operational, or service needs. The expected annual base pay range is $60,000–$70,000; actual compensation depends on job-related factors. DSV indicates that benefits information is available through its Benefits Showcase, with benefits and eligibility varying by location and division.

Requirements

High school diploma or equivalent required.
At least 1 year of experience in logistics, freight brokerage, or customer service.
At least 1 year of carrier sales experience focused on drayage.
Strong understanding of transportation and drayage operations, including carrier regulations and best practices.
Proficiency with Microsoft Office Suite, including Excel, Word, Teams, and PowerPoint.
Experience using Transportation Management Systems (TMS).
Strong negotiation, persuasion, and relationship-building abilities.
Excellent verbal and written communication skills.
Analytical thinking and mathematical aptitude for pricing and rate analysis.
Organization, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Ability to work under pressure and demonstrate urgency and accountability.
Positive, motivated, team-oriented approach, with ability to work independently and collaboratively.
Professional phone presence and effective interpersonal communication skills.

Nice To Haves

Associate’s or Bachelor’s degree.
Three or more years of experience in logistics, freight brokerage, or customer service.
Three or more years of carrier sales experience focused on drayage.
Advanced Excel skills.
Bilingual English/Spanish ability.

Responsibilities

Source, negotiate, and secure carriers and drivers to cover available freight cost-effectively and with a focus on service.
Manage daily dispatch operations and communicate shipment details accurately to carriers.
Track shipments from pickup through delivery and provide timely updates to internal teams and customers.
Collect and verify carrier documentation for timely shipment closeout and billing.
Build and maintain long-term carrier relationships to strengthen capacity reliability and responsiveness.
Collaborate with Account Managers on operational support, pricing input, and customer updates.
Assist with customer service and account management to support consistent communication and successful delivery performance.
Monitor market conditions, rate trends, and seasonal fluctuations to support competitive pricing.
Generate carrier leads and onboard qualified partners to expand the carrier network.
Identify and resolve shipment or service issues proactively using sound judgment and problem-solving.
Perform additional duties and project work as assigned.