Carrier Sales Representative

Allen Lund Company, Inc. • Memphis, TN

4d • $48,000 - $52,000

About The Position

Allen Lund Company is seeking a Carrier Sales Representative to prospect, contract, secure, and establish relationships with carriers moving truckload and less-than-truckload (LTL) volumes of dry, refrigerated, and flatbed cargo. The role supports the office and helps ensure its standards, policies, and procedures are upheld. It requires independent judgment, organization, analytical skills, and strong communication.

The representative develops profitable volume with existing and newly acquired carriers by learning about their businesses, qualifying them, understanding the lanes they service, and building relationships that increase capacity for projects, lanes, the office, and the company. The role also provides customer service and participates in daily office coordination, including building loads, setting up carriers, making and updating calls, scheduling pickup and delivery appointments, and updating customer systems and customers with important information. The representative follows established procedures for qualifying and matching carriers to shipments and applies the company principles of Customer, Company, Office.

Allen Lund Company describes an inclusive, team-oriented work environment that supports personal and professional growth, with training and development and transfer opportunities among its offices. The company also mentions competitive compensation, benefits and wellness offerings, a 401(k) with a generous match, opportunities to share in company ownership, and an employee recognition program.

Requirements

• Two years of experience in a 3PL environment, including hands-on experience booking trucks.
• Self-motivated, enthusiastic team player able to excel in a fast-paced environment.
• Excellent and effective communication skills.
• Strong customer service orientation and excellent work ethic.
• Ability to process information quickly and make decisions.
• Excellent time-management skills and ability to multitask.
• Highly organized and detail-oriented.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Assist and support the office in upholding standards, policies, and procedures.
• Develop profitable volume with existing and newly acquired carriers.
• Learn carriers' businesses, qualify them, and gain knowledge of the lanes they service.
• Contact and build relationships with carriers to increase capacity for projects, lanes, the office, and the company.
• Provide exceptional customer service in every interaction.
• Participate in daily office management and coordination, including building loads and setting up carriers.
• Make and update calls and schedule pickup and delivery appointments.
• Update customer systems and customers with critical information.
• Follow processes and protocols to qualify and match carriers to shipments based on the required service.
• Uphold company standards and the core principles of Customer, Company, Office.

Benefits

• Competitive compensation.
• Benefits and wellness offerings.
• 401(k) with a generous match.
• Opportunity to share in company ownership.
• Employee recognition program.
• Training and development and career growth opportunities, including transfer opportunities within company offices.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed