Carrier Sales Representative

CJ Logistics HR Team•Des Plaines, IL

40d•Hybrid

About The Position

The Carrier Sales Representative builds and maintains carrier relationships, negotiates competitive rates, and helps ensure freight moves are executed successfully. The role sources carriers for freight across multiple lanes and modes, including FTL, LTL, and intermodal, and collaborates with operations to support timely pickup, transit, and delivery. The representative also resolves shipment issues, monitors market conditions, ensures carrier compliance, and maintains accurate records in company systems. This is a hybrid role based at the Des Plaines, Illinois office, with regular on-site presence required four days per week or as otherwise directed. The stated schedule is Monday through Friday, 7:00 a.m. to 4:30 p.m. CST, plus one weekend day each month. Work hours may vary and may include evenings, weekends, holidays, and overtime based on business needs. The position operates in a professional, climate-controlled office environment with typically quiet to moderate noise levels. It is largely sedentary and involves regular computer, phone, and standard office equipment use. Occasional standing, walking, reaching, stooping, or lifting up to 10 pounds may be required.

Requirements

At least 1–3 years of experience in carrier sales, freight brokerage, or logistics.
Familiarity with FTL, LTL, and intermodal transportation.
Strong negotiation and communication skills.
Ability to build and maintain strong relationships with carriers.
Excellent organizational and multitasking abilities.
Proficiency with transportation management systems (TMS) and Microsoft Office Suite.
Self-motivated and results-oriented approach.
Ability to thrive in a fast-paced, high-pressure environment.
Strong problem-solving skills and a proactive approach.
Ability to sit for prolonged periods; use a keyboard, mouse, and telephone; and speak and hear clearly in person, virtually, and over the phone.
Ability to occasionally stand, walk, reach, stoop, or lift up to 10 pounds.

Nice To Haves

Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field (preferred).

Responsibilities

Identify and secure reliable carriers to transport freight across various lanes and transportation modes, including FTL and LTL.
Develop and maintain strong carrier relationships to support consistent capacity and service levels.
Negotiate competitive carrier rates while maintaining profitability and customer satisfaction.
Coordinate with the operations team to support timely freight pickup, transit, and delivery.
Address and resolve shipment issues, including delays, damages, and other concerns.
Monitor market trends, capacity fluctuations, and industry developments to inform carrier negotiations.
Ensure carriers meet safety, insurance, and regulatory requirements.
Maintain accurate carrier profiles, rates, and activity records in company CRM or TMS systems.
Perform other related job duties as assigned or required.