Carrier Relations Lead

Experian • Franklin, TN

1d • Hybrid

About The Position

Experian is seeking a Carrier Relations Lead to strengthen carrier partnerships and support agency growth. The role serves as the primary relationship owner between the agency and carrier partners, with responsibility for carrier engagement, strategic agreements, new-business opportunities, performance reporting, compensation programs, and field readiness. The position works closely with senior leadership and reports to the Senior Director, Insurance Operations. The role is based in or near one of Experian’s collaboration hubs: Costa Mesa, California; San Jose, California; Allen, Texas; Austin, Texas; Franklin, Tennessee; New York, New York; Schaumburg, Illinois; Washington, D.C.; Atlanta, Georgia; Boston, Massachusetts; or Seattle, Washington.

Requirements

• At least five years of relevant property and casualty (P&C) insurance experience.
• Relevant experience in carrier management, agency carrier relations, or related insurance operations.
• Experience tailoring and presenting information to different audiences.
• Ability to manage multiple concurrent projects, prioritize work, and plan resources to meet goals.
• Collaborative approach and appreciation for a transparent, open, and honest work environment.
• Direct experience within an insurance carrier organization, such as underwriting, distribution, or a carrier-facing role.
• A four-year bachelor's degree in business administration, marketing, or a related field, or an equivalent combination of education and work experience.
• Intermediate-to-advanced Microsoft Excel skills for scorecards and performance reporting.
• Proficiency with Microsoft PowerPoint or an equivalent tool for carrier and leadership presentations.
• Experience with a CRM platform (for example, Asana) to track carrier relationships and opportunities.
• Familiarity with Microsoft Teams, Outlook, or similar collaboration and communication tools.
• Ability to work in a Slack environment.

Responsibilities

• Lead strategic monthly meetings with carrier partners to strengthen relationships and support agency growth.
• Build and manage annual carrier plans that align with agency goals.
• Identify and act on carrier opportunities that can generate new-business sales and agency revenue.
• Deliver monthly carrier performance scorecards to inform leadership.
• Improve carrier compensation programs to protect and grow agency profitability.
• Maintain current, accurate carrier training materials and resources for the field.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior