Carhop/ Skating Carhop (server)

Sonic (Soar Restaurants)•Clinton, SC
•Onsite

About The Position

The Carhop serves products to guests and provides friendly, quick, and polite service. The role ensures products meet operational, quality, and appearance standards before delivery; responds promptly to guest requests; assists with payment and makes change accurately; and reports guest complaints or issues to the Manager on Duty. The position also involves clearing trays and trash from vehicles and outdoor areas, cleaning and sanitation duties, stocking food products, and maintaining regular attendance. Skating Carhops complete required training and perform their duties on roller skates.

Requirements

  • General restaurant or retail knowledge.
  • Basic math and reading skills.
  • Effective verbal and written communication skills.
  • Ability to follow directions.
  • Customer service and multitasking skills.
  • Ability to carry and balance a tray weighing up to 25 pounds and move or stock food products weighing up to 50 pounds.
  • For Skating Carhops, ability to perform duties while on roller skates after completing the required training.

Responsibilities

  • Ensure products meet operational, quality, and appearance standards before delivery to guests.
  • Deliver products to guests while carrying and balancing a tray weighing up to 25 pounds.
  • Provide friendly, quick, and polite service and promptly respond to guest requests.
  • Report customer complaints or issues to the Manager on Duty.
  • Assist guests with payment and make accurate change quickly and efficiently.
  • Clear trays and trash from guests’ vehicles, the patio, drive-thru, and parking lot.
  • Comply with company policies, procedures, and operational standards.
  • Perform cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
  • Maintain regular attendance.
  • Report employee complaints or issues to the Manager on Duty.
  • Move and stock food products weighing up to 50 pounds.
  • For Skating Carhops, complete training requirements and perform duties while wearing roller skates.
  • Perform other job-related duties as assigned or required.
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