Carhop/ Skating Carhop (server)

Soar Restaurants • Jasper, TX

6d

About The Position

The Carhop serves products to guests, ensuring they meet operational, quality, and appearance standards before delivery. The role provides friendly, quick, and polite service, responds to guest requests, assists with payments, and reports guest or employee complaints and issues to the Manager on Duty (MOD). It also includes clearing trays and trash from vehicles and restaurant areas, maintaining cleanliness and sanitation, and following company policies, procedures, and operational standards. Skating Carhops complete skating training and perform their duties on roller skates. The position involves irregular hours, including nights, weekends, and holidays. The immediate supervisor is the Manager on Duty (MOD), and the position is nonexempt.

Requirements

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Customer service and multitasking skills.

Responsibilities

• Ensure products meet operational, quality, and appearance standards before delivery to guests.
• Deliver products to guests while carrying and balancing a tray weighing up to 25 pounds.
• Provide friendly, quick, and polite service to guests.
• Promptly respond to guest requests.
• Report customer complaints and issues to the MOD.
• Assist guests with payment and make accurate change quickly and efficiently.
• Clear trays and trash from guests’ vehicles, the patio, drive-thru, and parking lot.
• Comply with company policies, procedures, and operational standards.
• Perform regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
• Maintain regular attendance.
• Report employee complaints and issues to the MOD.
• Move and stock food products weighing up to 50 pounds.
• For Skating Carhops, complete skating training requirements and perform duties while on roller skates.
• Perform other job-related duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed