Carhop/ Skating Carhop (server)
About The Position
The Carhop serves products to guests and ensures that items meet operational, quality, and appearance standards before delivery. The role provides friendly, quick, and polite guest service, responds to requests, assists with payment, and reports guest or employee complaints and issues to the Manager on Duty. It also includes clearing trays and trash, maintaining clean and sanitary work areas, and following company policies and operational standards. The position requires regular attendance and may involve irregular hours, nights, weekends, and holidays. A Skating Carhop additionally completes the required skating training and performs duties while wearing roller skates. Carhops may also move and stock food products weighing up to 50 pounds and perform other job-related duties as assigned or required.
Requirements
- General restaurant or retail knowledge.
- Basic math and reading skills.
- Effective verbal and written communication skills.
- Ability to follow directions.
- Customer service and multitasking skills.
Responsibilities
- Ensure products meet operational, quality, and appearance standards before delivering them to guests.
- Deliver products to guests while carrying and balancing a tray weighing up to 25 pounds.
- Provide friendly, quick, and polite service to guests.
- Respond promptly to guest requests.
- Report customer complaints and issues to the Manager on Duty.
- Assist guests with payment and make accurate change quickly and efficiently.
- Clear trays and trash from guests’ vehicles, the patio, drive-thru, and parking lot.
- Comply with company policies, procedures, and operational standards.
- Perform regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
- Maintain regular attendance.
- Report employee complaints and issues to the Manager on Duty.
- Move and stock food products weighing up to 50 pounds.
- For Skating Carhops, complete skating training requirements and perform duties while on roller skates.
- Perform other job-related duties as assigned or required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
