Carhop/ Skating Carhop (server)
About The Position
The Carhop serves products to guests, ensuring that items meet operational, quality, and appearance standards before delivery. The role provides friendly, quick, and polite service, responds to guest requests, assists with payments, and reports guest complaints or issues to the Manager on Duty. Carhops also clear trays and trash from guest vehicles and outdoor service areas and perform regular cleaning and sanitation duties. The position requires regular attendance and compliance with company policies, procedures, and operational standards. Additional duties may include reporting employee complaints or issues, moving and stocking food product weighing up to 50 pounds, and completing other job-related duties as assigned. Skating Carhops must complete skating training requirements and perform duties while wearing roller skates.
Requirements
- General restaurant or retail knowledge.
- Basic math and reading skills.
- Effective verbal and written communication skills.
- Ability to follow directions.
- Customer service and multitasking skills.
- Ability to carry and balance a tray weighing up to 25 pounds.
- Ability to move and stock food product weighing up to 50 pounds.
Responsibilities
- Ensure products meet operational, quality, and appearance standards before delivery to guests.
- Deliver products to guests while carrying and balancing a tray weighing up to 25 pounds.
- Provide friendly, quick, and polite service to guests and promptly respond to requests.
- Report customer complaints or issues to the Manager on Duty.
- Assist guests with payment and make accurate change quickly and efficiently.
- Clear trays and trash from guests’ vehicles, the patio, drive-thru, and parking lot.
- Comply with company policies, procedures, and operational standards.
- Perform cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
- Maintain regular attendance.
- Report employee complaints or issues to the Manager on Duty.
- Move and stock food product weighing up to 50 pounds.
- For Skating Carhops, complete skating training requirements and perform duties while on roller skates.
- Perform other job-related duties as assigned or required.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
