Carhop/ Skating Carhop (server)
About The Position
The Carhop serves products to guests, ensuring each item meets operational, quality, and appearance standards before delivery. The role provides friendly, quick, and polite service, responds promptly to guest requests, assists with payment, and reports customer complaints or issues to the Manager on Duty (MOD). Carhops also clear trays and trash from vehicles and dining areas and perform regular cleaning and sanitation duties in accordance with company standards. Additional duties may include reporting employee complaints or issues to the MOD and moving and stocking food products weighing up to 50 pounds. Skating Carhops must complete the required training and perform their duties while wearing roller skates. Other job-related duties may be assigned or required.
Requirements
- General restaurant or retail knowledge.
- Basic math and reading skills.
- Effective verbal and written communication skills.
- Ability to follow directions.
- Customer service and multitasking skills.
Responsibilities
- Ensure products meet operational, quality, and appearance standards before delivery to guests.
- Deliver products to guests while carrying and balancing a tray weighing up to 25 pounds.
- Provide friendly, quick, and polite service to guests.
- Respond promptly to guest requests.
- Report customer complaints or issues to the Manager on Duty.
- Assist guests with payment and make accurate change quickly and efficiently.
- Clear trays and trash from guests’ vehicles, the patio, drive-through, and parking lot.
- Comply with company policies, procedures, and operational standards.
- Perform regular cleaning and sanitation duties, including disposing of trash, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
- Maintain regular attendance.
- Report employee complaints or issues to the Manager on Duty.
- Move and stock food products weighing up to 50 pounds.
- For Skating Carhops, complete required training and perform duties while on roller skates.
- Perform other job-related duties as assigned or required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
