Carhop/ Skating Carhop (server)

Sonic (Soar Restaurants)•Anderson, SC

About The Position

The Carhop serves products to guests, ensuring items meet operational, quality, and appearance standards before delivery. The role provides friendly, quick, and polite service, responds to guest requests, reports guest issues to the Manager on Duty, assists with payment, and makes change accurately. It also includes clearing trays and trash from guest vehicles, the patio, drive-thru, and parking lot, following company policies and operating standards, completing cleaning and sanitation duties, and maintaining regular attendance. Additional duties may include reporting employee issues, moving and stocking food products weighing up to 50 pounds, and performing other job-related work as assigned. Skating Carhops must complete training requirements and perform duties on roller skates. The position involves irregular hours, including nights, weekends, and holidays.

Requirements

  • General restaurant or retail knowledge.
  • Basic math and reading skills.
  • Effective verbal and written communication skills.
  • Ability to follow directions.
  • Customer service and multitasking skills.

Responsibilities

  • Ensure products meet operational, quality, and appearance standards before delivering them to guests.
  • Deliver products to guests while carrying and balancing a tray weighing up to 25 pounds.
  • Provide friendly, quick, and polite service and promptly respond to guest requests.
  • Report customer complaints and issues to the Manager on Duty.
  • Assist guests with payment and make accurate change quickly and efficiently.
  • Clear trays and trash from guest vehicles, the patio, drive-thru, and parking lot.
  • Comply with company policies, procedures, and operational standards.
  • Perform cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
  • Maintain regular attendance.
  • Report employee complaints and issues to the Manager on Duty.
  • Move and stock food products weighing up to 50 pounds.
  • For Skating Carhops, complete training requirements and perform duties while on roller skates.
  • Perform other job-related duties as assigned or required.
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