Carhop/ Skating Carhop (server)
About The Position
The Carhop serves products to guests, ensuring items meet operational, quality, and appearance standards before delivery. The role provides friendly, quick, and polite service, responds promptly to guest requests, reports guest complaints and issues to the Manager on Duty (MOD), assists with payment, and makes accurate change. The Carhop also clears trays and trash from guest vehicles, the patio, drive-thru, and parking lot, and performs routine cleaning and sanitation in accordance with company standards. For Skating Carhops, the position additionally involves completing skating training and performing duties on roller skates.
Requirements
- General restaurant or retail knowledge.
- Basic math and reading skills.
- Effective verbal and written communication skills.
- Ability to follow directions.
- Customer service and multitasking skills.
Responsibilities
- Ensure products meet operational, quality, and appearance standards before delivery to guests.
- Deliver products to guests while carrying and balancing a tray weighing up to 25 pounds.
- Provide friendly, quick, and polite service to guests and promptly respond to their requests.
- Report guest complaints and issues to the Manager on Duty.
- Assist guests with payment and make accurate change quickly and efficiently.
- Clear trays and trash from guest vehicles, the patio, drive-thru, and parking lot.
- Comply with company policies, procedures, and operational standards.
- Perform regular cleaning and sanitation, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
- Maintain regular attendance.
- Report employee complaints and issues to the Manager on Duty.
- Move and stock food products weighing up to 50 pounds.
- For Skating Carhops, complete required training and perform duties while on roller skates.
- Perform other job-related duties as assigned or required.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
