Cargo Ramp Agent

Alliance Ground International•San Francisco, CA

1d•$23 - $24•Onsite

About The Position

Alliance Ground International (AGI) is hiring a Ramp Agent to provide ground support services that help flights run on time. The role involves handling passenger baggage, cargo, mail, aircraft servicing, and ground equipment in a fast-paced aviation environment. The position requires consistent attention to safety and security, effective coordination with flight and ground crews, and the ability to work outdoors in varied weather conditions. Agents must be willing to work flexible hours, including nights, weekends, and holidays. AGI is an independently owned ground handling company serving more than 100 airlines at 61 airports across the U.S. and Canada, with over 12,000 team members. The company emphasizes high-quality service, safety, and an inclusive workplace. Compensation is $23.00–$23.50 per hour. Benefits vary by eligibility and may include paid vacation and medical, dental, and vision coverage for qualified full-time employees; medical coverage for part-time employees; free uniforms and on-the-job training; a company-matched 401(k); a company-paid employee assistance program; voluntary life insurance; and travel discounts.

Requirements

At least 18 years of age.
High school diploma, GED, or equivalent work experience.
Valid driver’s license with a clean driving record.
Authorization to work in the United States under the Immigration Reform Act of 1986, or in Canada under the Immigration and Refugee Protection Act (IRPA) of 2001, according to work location.
Complete ramp and SIDA training to obtain airport authority identification security.
If required by the customer or role access, be able to secure a Customs Seal through the respective governing agency.
Effective verbal and radio communication skills for coordinating with flight crews, gate agents, and other ground crew.
Basic math skills, including the ability to perform aircraft weight and balance calculations when required.
Computer skills for tracking cargo and baggage when required.
Problem-solving skills to troubleshoot loading and unloading issues.
Time-management skills to complete tasks efficiently in a fast-paced environment.
Ability to lift, carry, push, pull, and move items weighing 70 pounds (32 kg) or more regularly, and repetitively lift 40–50-pound items onto raised surfaces.
Ability to carry heavy items up and down narrow jetway stairs.
Ability to walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
Ability to work in cramped or high places.
Ability to remain alert to moving vehicles and aircraft and use radio equipment to communicate with crew and airport authorities.
Ability to work outdoors in all types of weather and around jet and machinery noise.
Willingness to work flexible hours, including nights, weekends, and holidays.
Ability to be punctual, prepared, and safety-conscious.

Nice To Haves

One or more years of relevant experience.

Responsibilities

Guide inbound and outbound aircraft to and from gates.
Transport, lift, load, unload, sort, and transfer passenger baggage, cargo, and mail in and out of aircraft bins, belt loaders, and baggage carts safely.
Safeguard baggage, air cargo, and airmail from weather, loss, theft, damage, or destruction.
Clean passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment, including pushback equipment, while maintaining visual contact with Wing Walkers.
Operate or drive motorized ground equipment such as belt loaders, air start units, lift trucks, pushback tugs, bag carts, lavatory carts, and deicers; manually push and pull carts and containers as needed.
Use equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Receive and record customer baggage, air freight, mail, and company materials as required.
Pick up, deliver, and transport cargo and baggage to and from aircraft, including wheelchairs, strollers, live animals, and other passenger property, and prepare related records.
Complete assignment-related paperwork and forms and enter data into the company information system as required.
Follow company procedures and protocols to operate safely and responsibly.
Complete training required by the company, airport governing authority, or customer.
Take reasonable care for personal and others’ health, safety, security, and wellbeing at work.
Cooperate with managers and supervisors regarding legal and workplace requirements, and report dangerous situations, hazards, near misses, incidents, accidents, or dangerous occurrences.
Use company-provided safety and security resources appropriately and follow the information, training, and procedures provided.
Understand AGI health, safety, and security policies and attend required training courses.