Ramp Agent II - Cargo

Greenville-Spartanburg International Airport•Greer, SC

1d•$20 - $25•Onsite

About The Position

The Ramp Agent II - Cargo performs ramp, warehouse, administrative, and customer service functions related to aircraft operations serviced by the Commercial Aviation Services Division (CASD). The position also performs other duties as assigned by the Shift Lead and/or Supervisor. The role supports aircraft and cargo operations, including operating ground support equipment, handling and screening cargo and baggage, maintaining ramp safety and security, servicing aircraft, processing freight, and assisting customers and passengers. The employee may perform Ramp Lead - Cargo responsibilities in the Ramp Lead’s absence.

Requirements

High school diploma, GED, or an equivalent combination of experience and training providing the required knowledge, skills, and abilities.
Valid driver’s license.
Must be able to secure and maintain GSP airfield driver privileges.
Must have or be willing and able to obtain IATA DG Category 6 certification, US Customs access authorization, ACISP cargo acceptance and ACMR certification, required IATA special cargo handling certifications, and other certifications required by carriers or regulatory agencies.
Must pass a background investigation, drug screening, and physical examination required by Federal, State, and GSP Airport District requirements.
Ability to safely and efficiently operate powered industrial equipment.
Ability to use a personal computer and Microsoft Windows, including Outlook, Word, and Excel.
Prioritization, organization, verbal communication, and interpersonal skills, including the ability to manage multiple tasks simultaneously.
Ability to work independently and as a team member according to operational requirements.
Must exhibit leadership skills.
Must handle confidential information diligently and exercise reasonable care with equipment and processes.
Must be able to lift, push, and pull items weighing 70 pounds or more, sustain physical exertion, and perform strenuous work under adverse conditions while maintaining appropriate physical fitness.
Must have visual acuity for close, distance, color, and peripheral vision, depth perception, data and figure analysis, and operating a computer terminal.
Must be available for uncommon tours of duty, including weekends and holidays, rotating shifts, overtime, and recall after normal duty hours.
Must be willing to continue training and increase knowledge to stay current with changing industry regulations, standards, and procedures.

Nice To Haves

Experience in the airline, logistics, or warehousing industries.

Responsibilities

Interact courteously and professionally with customers, flight crews, District team members, and other operational contacts.
Perform aircraft ramp functions, including marshaling aircraft and placing or removing chocks and cones.
Operate ground support equipment in support of aircraft operations, including tow tractors, pushback tractors, stairs, loaders, cargo transporters, de-ice trucks, ground power and air start units, HVAC carts, lavatory and potable water carts, and forklifts.
Check equipment and report discrepancies.
Load and unload loose cargo, Unit Load Devices (ULDs), and baggage.
Clean and service aircraft interiors, galleys, and lavatories according to applicable regulations, and stock aircraft supplies.
Screen cargo, catering, and passengers, including by alternate methods.
Maintain ramp safety and security and escort people and vehicles as operationally required.
Perform air cargo warehouse functions, including accepting cargo to regulatory standards, loading and unloading trucks, manually processing freight paperwork, building and breaking palletized loads, and weighing, measuring, and checking ULD and loose-cargo contours.
Assume ACMR duties as assigned.
Respond to customer phone calls and emails; process freight paperwork using cargo management software; and prepare customer invoices using billing and point-of-sale software.
Provide passenger services associated with CASD flight operations, including verifying approved domestic and international travel documentation, checking passengers in, and processing and tagging baggage for screening and aircraft loading.
Make boarding announcements using the terminal public address system; operate the passenger boarding bridge; and board and deboard passengers.
Provide wheelchair assistance as needed.
Perform Ramp Lead - Cargo responsibilities in the Ramp Lead’s absence.
Perform other duties assigned by the Shift Lead and/or Supervisor.