JFK Cargo Traffic Office Supervisor

Swissport International AG • New York, NY

3d

About The Position

The Cargo Office Supervisor is responsible for warehouse and storage facilities, loading and unloading air cargo, ensuring cargo-related documentation is prepared timely and accurately, and ensuring regulatory requirements are followed. The Supervisor leads a team during a turnaround or in a specific area or task, ensuring compliance with safety, security, and operational performance requirements in line with company policies and brand values.

The expected pay rate is $23.00 per hour. Full-time employees are offered health and wellness benefits, a 401(k) with company match, paid vacation time, sick time, and company-paid holidays. Swissport emphasizes inclusion, equal opportunity, and consideration of qualified applicants without regard to protected characteristics.

Requirements

• High school diploma or GED equivalent.
• Minimum of 2 years of leadership experience.
• Ability to deal with conflicts.
• Strong oral and written communication skills.
• Ability to work under pressure.
• Customer focus and quality awareness.
• High standards in quality and service level agreements.
• Must be able to work flexible working hours.

Responsibilities

• Supervise and control staff assignments, reporting, and absences.
• Control staff overtime and manage compensation.
• Maintain applicable safety and quality standards.
• Maintain and update company and customer manuals and documentation.
• Keep up to date with the local emergency plan.
• Maintain good relations with customers and airport authorities.
• Report irregularities and take appropriate action.
• Attend and contribute to internal meetings.
• Comply with company Standard Operating Procedures (SOPs) and policies.
• Perform other duties as assigned.
• Lead a team during a turnaround or in a specific area or on a specific task.
• Oversee warehouse and storage facilities and the loading and unloading of air cargo.
• Ensure cargo-related documentation is prepared accurately and on time, and regulatory requirements are followed.

Benefits

• 401(k) with company match
• Health insurance
• Dental insurance
• Life insurance
• Vision insurance
• Paid vacation time
• Sick time
• Company-paid holidays
• Paid time off
• Retirement plan
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED