Cargo Office Agent
About The Position
The Cargo Office Agent examines cargo manifests, bills of lading, and air waybills to determine procedures for cargo release. The agent notifies consignees or their representatives about shipment arrival dates, customs clearance requirements, and shipment tonnage; collects customer payments before cargo release; and prepares freight invoices for airline clients and management. The role requires following local airport, TSA, CBP, and FAA rules and maintaining a flexible schedule. Employees are expected to take reasonable care of their own and others’ health, safety, and wellbeing and to follow applicable workplace safety procedures. The company provides a safe working environment and prohibits the misuse of alcohol and drugs, enforcing its Substance Misuse Policy through regular testing.
Requirements
- Previous experience in administrative or office-based roles.
- Must be 18 years of age or older.
- One-year college certificate or technical school, six months of related cargo agent experience, or an equivalent combination of education and experience.
- Proficiency in spoken, written, and read English.
- Must have a flexible schedule.
Nice To Haves
- Previous customer service experience.
Responsibilities
- Examine manifests, bills of lading, and air waybills to determine cargo-release procedures.
- Notify consignees or their representatives about shipment arrival dates, customs clearance requirements, and shipment tonnage.
- Make cash transactions and collect customer freight payments before cargo release.
- Prepare invoices for freight charges for airline clients and management.
- Ensure compliance with local airport, TSA, CBP, and FAA rules.
- Take reasonable care of personal and others’ health, safety, and wellbeing at work and follow provided training and workplace safety procedures.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
