Cargo Office Agent

Menzies Aviation Careers • Houston, TX

5d

About The Position

The Cargo Office Agent examines cargo manifests, bills of lading, and air waybills to determine procedures for releasing cargo. The agent notifies consignees or their representatives about shipment arrival dates, customs-clearance requirements, and shipment tonnage. The role also handles cash transactions, collects freight payments before cargo release, and prepares invoices and freight-related communications for airline clients and management. The agent must follow local airport, TSA, CBP, and FAA rules and have a flexible schedule.

Employees are responsible for taking reasonable care of their own and others’ health, safety, and wellbeing at work, following the information, training, and workplace safety procedures provided. The company states that it is committed to a safe working environment and prohibits misuse of alcohol and drugs, enforcing its Substance Misuse Policy through regular testing.

Requirements

• Previous experience in an administrative or office-based role.
• Must be at least 18 years of age.
• One-year college certificate or technical school, six months of related cargo-agent experience, or an equivalent combination of education and experience.
• Proficient spoken, written, and reading English.
• Must have a flexible schedule.

Nice To Haves

• Previous customer service experience.

Responsibilities

• Examine manifests, bills of lading, and air waybills to determine work procedures for releasing cargo.
• Notify consignees or their representatives about shipment arrival dates, customs-clearance requirements, and shipment tonnage.
• Make cash transactions and collect customer freight payments before releasing cargo.
• Prepare invoices for charges and freight-related communications for airline clients and management.
• Follow local airport, TSA, CBP, and FAA rules.
• Take reasonable care of personal and others’ health, safety, and wellbeing at work and follow provided safety information, training, and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree