Cargo Agent - Air (DCA)

Jobs At Air General•Arlington, VA

3d•Onsite

About The Position

Air General, a third-generation, family-owned national cargo handling company, is hiring a full-time Cargo Agent at Ronald Reagan Washington National Airport (DCA). The role primarily involves delivering exceptional customer service and ensuring cargo handling complies with safety and security protocols. The successful candidate can work independently as well as collaboratively within a team. The listed schedule is Monday through Friday, 1:30 p.m. to 10:00 p.m.; the job also requires availability for varied shifts, including nights, weekends, and holidays.

Requirements

High school diploma or GED.
Ability to obtain a valid airport SIDA badge.
At least 18 years of age.
Valid, unexpired U.S. driver's license.
Ability to lift up to 70 pounds.
Intermediate computer skills, particularly with Microsoft Office programs.
Ability to clearly understand and communicate in English while performing essential job functions.
Ability to pass pre-employment screenings, background checks, applicable airport and government security background checks, applicable Custom Security Seal requirements, and post-offer drug screening.
Availability to work varied shifts, including nights, weekends, and holidays.
Ability to handle stress in a fast-paced, high-noise environment and meet deadlines.

Responsibilities

Load and unload air cargo to and from vehicles and trucks.
Safely and efficiently maintain and operate a forklift, tug, and pallet jack.
Follow FAA, airport, and Air General safety and security procedures.
Present cargo documents to U.S. Customs, Immigration, USDA, and other relevant agencies to obtain necessary releases and clearances.
Understand and prepare tracing-action documentation, perform follow-up, and keep customers informed about progress or their shipment.
Take special measures to ensure proper handling of valuables, perishables, live-animal shipments, and special loads.
Obtain Customs Log Numbers and appropriate flight clearances.
Reconcile Master and House air waybills, as applicable.
Verify booking details and make corrections where applicable.
Perform other duties assigned by supervisors or managers.

Benefits

Medical, dental, and vision coverage.
Short-term and long-term disability coverage.
Health and flexible spending accounts.
Paid time off and sick time.
Paid parental leave.
401(k) retirement plan and Roth option after six months, with company match after one year.
Life insurance.
Tuition scholarship program.
Company emergency loan program.
Earned wage access through Tapcheck.
Tuition reimbursement.
Employee Assistance Program (EAP).