Cargo Agent

GRUPO EULEN USA•New York, NY

11d•Onsite

About The Position

The Cargo Agent performs customer and airline cargo-system functions, including work in the Automated Air Manifest System (AMS), Automated Air Export System (AES), and other cargo software applications. The role prepares and handles import and export documentation and records, calculates freight and storage charges, checks air waybills against customs and other regulatory requirements, and supports cargo transfer, delivery, manifests, and shipment assignment in accordance with airline bookings and load planning. The Cargo Agent ensures compliance with airline requirements and applicable TSA, FAA, CBP, and other regulatory guidelines. The position also handles special cargo, coordinates police escorts when required, ensures special cargo is dispatched in time for scheduled flights, and breaks down air waybills as required. Other duties may be assigned. The role requires schedule flexibility for weekends, holidays, and night shifts, as well as the ability to work in the airport environment, including outdoors in varied weather and elevated noise levels.

Requirements

Basic computer skills.
Ability to communicate, read, and write in English.
Schedule flexibility for weekend, holiday, and night shifts.
Ability to stand, lift, bend, push, and pull for extended periods.
Willingness to work outdoors in all types of weather and in elevated noise levels within the airport environment.
Ability to work and communicate with all levels of Operations and management.
Must pass all pre-employment requirements and requirements to obtain an airport ID with a seal.
Ability to speak and be understood, hear, and comprehend English.
Ability to stand for long periods and lift approximately 70 pounds.
Ability to relocate in the event of an emergency.
Neat and professional appearance.

Responsibilities

Perform required functions in customer computer systems, including the Automated Air Manifest System (AMS) and Automated Air Export System (AES).
Prepare and handle import and export documentation, including calculating freight, storage, and related charges.
Prepare documents for transfers, delivery, and other cargo-handling phases, including cargo manifests.
Accept and check air waybills against customs and other regulatory requirements, including cargo screening.
Ensure compliance with airline customer requirements and applicable TSA, FAA, CBP, and other regulatory guidelines.
Capture and enter data in airline computer systems and other cargo software applications, and assign shipments according to airline booking and load planning.
Ensure compliance with special-cargo requirements, including AVI, HUM, VAL, and other airline-specific products.
Arrange police escorts when relevant or required.
Ensure special cargo is dispatched to the relevant flights in time to meet scheduled departures.
Break down air waybills in accordance with airline requirements.
Prepare computer manifests and other records in accordance with airline requirements.
Perform other duties as assigned.