Cargo Ramp Agent

AGI•San Francisco, CA

11d

About The Position

Alliance Ground International (AGI) is hiring a Ramp Agent to provide ground support services that help flights operate on time. AGI is an independently owned ground handling company serving more than 100 airlines at 61 airports across the U.S. and Canada, with over 12,000 team members. Its Ground division provides aviation ground services and emphasizes high-quality service and safety. The role involves aircraft guidance, baggage and cargo handling, cabin cleaning, and operation of ground-support equipment. Ramp Agents work outdoors in a fast-paced environment and must follow company, airport, and customer safety and security procedures. The position requires physical stamina, effective communication, and a willingness to work flexible hours, including nights, weekends, and holidays. AGI offers benefits including paid vacation and medical, dental, and vision coverage for eligible full-time employees; medical coverage for part-time employees; free uniforms; and free on-the-job training. Additional benefits include a company-matched 401(k), a company-paid employee assistance program, voluntary life insurance, and travel discounts. The listed pay is $23.00–$23.50 per hour.

Requirements

Be at least 18 years of age.
Have a high school diploma, GED, or equivalent work experience.
Possess a valid driver's license with a clean driving record.
For U.S. work locations, be authorized to work in the United States as defined by the Immigration Reform Act of 1986; for Canadian work locations, be authorized to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Complete ramp and SIDA training to obtain airport-authority identification security.
If required for customer or role access, be able to secure a Customs Seal through the relevant governing agency.
Be able to regularly and repetitively lift, carry, push, pull, and move items weighing 70 pounds (32 kg) or more, and lift 40–50-pound items onto raised surfaces.
Be able to carry heavy items up and down narrow jetway stairs.
Be able to walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods, and work in cramped or elevated places.
Be able to remain alert to moving vehicles and aircraft and use radio equipment to communicate with crew and airport authorities.
Be able to work outdoors in all types of weather and around jet and machinery noise.
Communicate information and instructions professionally and effectively, verbally and/or by radio, with flight crew, gate agents, and ground crew.
Have basic math skills, including the ability to perform aircraft weight-and-balance calculations if required.
Have computer skills to use systems for tracking cargo and baggage if required.
Have problem-solving skills to troubleshoot loading and unloading issues.
Have time-management skills to complete tasks efficiently in a fast-paced environment.

Nice To Haves

One or more years of relevant experience.

Responsibilities

Guide inbound and outbound airplanes to and from gates.
Transport, lift, load, unload, sort, and transfer passenger baggage, cargo, and mail safely between aircraft bins, belt loaders, and baggage carts.
Protect baggage, air cargo, and airmail from weather, loss, theft, damage, or destruction.
Clean passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment, including pushback equipment, while maintaining visual contact with Wing Walkers to ensure equipment is clear of danger.
Operate or drive motorized equipment such as belt loaders, air start units, lift trucks, pushback tugs, bag carts, lavatory carts, and deicers; manually push and pull carts and containers as needed.
Operate equipment to move luggage and cargo, tow planes between gates, and refill aircraft water tanks and lavatories.
Receive and record customer baggage, air freight, mail, and company materials as required.
Pick up, deliver, and transport cargo and baggage to and from aircraft, including wheelchairs, strollers, live animals, and other passenger property; prepare related records.
Complete work-related paperwork and forms and enter required data into the company information system.
Follow company procedures and protocols to operate safely and responsibly.
Complete training required by the company, airport governing authority, or customer.
Take reasonable care for personal and others' health, wellbeing, safety, and security at work, and cooperate with managers and supervisors on legal requirements.
Avoid intentionally or recklessly interfering with or misusing items provided for health, safety, security, or welfare purposes.
Inform a manager or supervisor of work situations, equipment, or activities posing serious or immediate danger.
Report hazards, near misses, incidents, accidents, and dangerous occurrences to a manager or supervisor in accordance with company and carrier procedures.
Perform work in accordance with provided information, training, and applicable health, safety, and security rules; understand AGI policies and attend required training courses.
Be punctual, prepared, and safety-conscious; work flexible hours, including nights, weekends, and holidays.

Benefits

Paid vacation for eligible full-time employees.
Medical insurance for eligible full-time employees and medical coverage for part-time employees.
Dental insurance for eligible full-time employees.
Vision insurance for eligible full-time employees.
Free uniforms.
Free on-the-job training.
Company-matched 401(k) program.
Company-paid employee assistance program.
Voluntary life insurance.
Travel discounts on car rentals, hotels, and cruises.