Caregiver Liaison and Administrative Assistant, Thursday to Monday
About The Position
Cheer Home Care, Inc. is seeking an organized, empathetic, and solutions-oriented Caregiver Liaison and Administrative Assistant to support its in-home caregiving and nursing operations. The role serves as a key point of contact for shift updates, urgent staffing needs, and caregiver guidance, helping maintain continuity of care and responsive service for clients and caregivers. The position follows a consistent Thursday-through-Monday schedule, including weekends and support coverage. It includes caregiver and operational support, scheduling and staffing assistance, client and caregiver communication, reception and administrative duties, escalation of urgent concerns, and occasional direct-care coverage when emergency needs arise. The role requires maintaining confidentiality and following company protocols.
Requirements
- Strong organizational, multitasking, and problem-solving skills under pressure.
- Clear, professional verbal and written communication skills.
- Reliable, compassionate, and customer-service-oriented mindset.
- Availability to work a consistent Thursday-through-Monday schedule.
- Friendly demeanor.
- Comfort using technology.
Nice To Haves
- Previous experience in caregiving, home care scheduling, or administrative support.
Responsibilities
- Assist caregivers during shifts, manage clock-ins and clock-outs, and help resolve care challenges in real time.
- Resolve last-minute caregiver call-outs to ensure high-priority shifts are covered.
- Answer client and caregiver questions, provide guidance, and direct calls to appropriate team members.
- Welcome visitors, review shift notes, and maintain accurate operational records.
- Partner with leadership and care teams to support smooth operations during weekends and off-peak hours.
- Identify urgent concerns and escalate them according to company protocols while maintaining privacy and compliance standards.
- Occasionally fill in for caregiving shifts when emergency needs arise.
Benefits
- Paid weekly.
- Holiday pay at time and a half.
- Training and ongoing support.
- Health insurance.
- Dental insurance.
- 401(k) with a 4% company match.
- Management that welcomes feedback and new ideas.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
