Caregiver Liaison and Administrative Assistant, Thursday to Monday

Cheer Home Care • La Jolla, CA

1d

About The Position

Cheer Home Care, Inc. is seeking an organized, empathetic, and solutions-oriented Caregiver Liaison & Administrative Assistant to support daily operations and help ensure continuity of care for clients and caregivers. The role is the first point of contact for shift updates, urgent staffing needs, caregiver guidance, and incoming questions. It supports seniors and adults with disabilities receiving in-home caregiving and nursing services, including companionship, personal care, homemaking, and transportation.

The position follows a Thursday-through-Monday schedule, including weekends and support coverage. Duties include helping caregivers during shifts, managing clock-ins and clock-outs, addressing care challenges, resolving last-minute staffing call-outs, handling reception and records, and escalating urgent concerns in accordance with company protocols. The employee may occasionally provide direct caregiving coverage during emergencies. The role works with leadership and care teams to maintain smooth operations during weekend and off-peak hours while protecting privacy and complying with company standards.

Requirements

• Strong organizational, multitasking, and problem-solving skills under pressure.
• Clear, professional verbal and written communication skills.
• Reliable, compassionate, and customer-service-oriented mindset.
• Availability to work a consistent Thursday-through-Monday schedule.
• Friendly demeanor.
• Comfortable using technology.

Nice To Haves

• Previous experience in caregiving, home care scheduling, or administrative support.

Responsibilities

• Assist caregivers during shifts, manage clock-ins and clock-outs, and help resolve care challenges in real time.
• Resolve last-minute caregiver call-outs to ensure high-priority shifts are covered.
• Answer questions from clients and caregivers, provide guidance, and direct calls to appropriate team members.
• Welcome visitors, review shift notes, and maintain accurate records.
• Partner with leadership and care teams to maintain continuity of operations during weekend and off-peak hours.
• Identify urgent concerns and escalate them according to company protocols while maintaining privacy and compliance standards.
• Occasionally fill in for a caregiving shift when emergency needs arise.

Benefits

• Paid weekly.
• Holiday pay at time and a half.
• Training and ongoing support.
• Health insurance.
• Dental insurance.
• 401(k) with a 4% company match.
• Management that welcomes feedback and new ideas.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed