Career Services Coordinator

Grant Associates•Brooklyn, NY

About The Position

The Career Services Coordinator provides individualized workforce development services to adult job seekers, supporting career exploration, job readiness, and employment placement. The role delivers assessments, career coaching, and referrals while collaborating with internal teams and community partners to connect clients to opportunities. This performance-based position manages an active caseload, maintains accurate documentation, and meets monthly program and placement benchmarks. The position is part of the Pathways for Access to Careers and Employment (PACE) program, a career services initiative funded by NYC’s Human Resources Administration. PACE serves adults and youth ages 18 and older who receive public assistance and aims to improve employment and training outcomes through individualized career planning, skills development, credential attainment, employment preparation, job placement, and retention services.

Requirements

High school diploma or GED.
At least 2–3 years of experience in workforce development, social services, case management, human resources, education, counseling, or a related field.
Experience working with diverse populations, including people facing employment or socioeconomic barriers.
Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and Teams.
Ability to accurately enter data, track outcomes, and generate reports.
Strong coaching, communication, and interpersonal skills, including the ability to motivate clients toward employment and education goals.
Ability to manage an active caseload, maintain accurate documentation, and enter data into case management or database systems.
Ability to work effectively in a fast-paced, team-based environment and collaborate with internal staff and external partners.

Nice To Haves

College coursework or a degree in a related field, or equivalent relevant experience.
Bilingual in Spanish, Kreyol, Russian, or Mandarin.

Responsibilities

Conduct assessments with new clients to determine employment readiness.
Refer clients to employment and training opportunities and internal and external recruiting events.
Collaborate with colleagues to match employer needs and job orders with job seekers’ skills and qualifications.
Manage schedules for training, client assessments, and individual career advisement while working toward placement targets.
Maintain a large caseload and complete timely case notes for each client.
Assist clients with creating or revising resumes.
Review resumes and assess candidates’ eligibility for specific job openings.
Conduct workshops to build candidates’ skills and improve their employment prospects.
Enter data into databases and generate training reports.
Perform other duties as assigned.