Career Advisor - Career Services
About The Position
The WIOA Career Advisor provides customer-centered career support to help individuals gain or retain employment, access training, and advance their careers. The role builds one-on-one relationships with job seekers, connects them with services and resources, and guides them through career planning and exploration. The advisor manages a caseload of up to 80 new job seekers per year, in addition to participants receiving 12 months of follow-up services. The position requires maintaining accurate participant documentation and case records in accordance with applicable state and local requirements, and collaborating with colleagues and partners to address barriers and support employment outcomes.
Requirements
- Bachelor’s degree in business, education, human services, or a related field.
- At least 3 years of experience in the workforce development field.
- Experience providing career development assistance.
- Previous case management experience.
- Notable experience working in a team-oriented environment.
- Ability to communicate with a wide range of clients and professionals while maintaining a positive, professional attitude.
- Knowledge and understanding of the Workforce Innovation and Opportunity Act (WIOA).
- Proficiency in Microsoft Office applications.
- Valid driver’s license.
Nice To Haves
- Bilingual Spanish skills.
Responsibilities
- Build professional one-on-one working relationships with customers and introduce them to SLATE services, workshops, partners, and training opportunities.
- Assist customers with registration, job-search preparation, workshop registration, and resumes using the jobs.mo.gov website.
- Review, evaluate, and complete required documentation for WIOA registration eligibility.
- Complete required WIOA data entry in jobs.mo.gov.
- Maintain participant files in accordance with state and local regulations.
- Conduct follow-up activities to support positive outcomes and progress toward goals under program guidelines.
- Provide staff-assisted job-search services, including career guidance, job leads, and current labor market information.
- Work with and refer participants to the Business Services Team for employment opportunities.
- Identify area resources to help customers address barriers.
- Educate job seekers about local labor market information related to career pathways.
- Provide financial literacy guidance related to wages and participants’ career goals.
- Manage a caseload of up to 80 new job seekers per year, plus participants in 12-month follow-up.
- Create and maintain Individual Employment Plans (IEPs) for job seekers.
- Assess participants’ existing skills, aptitudes, and goals.
- Collaborate with the Case Manager to identify and address participants’ barriers to success.
- Maintain case notes in the system of record in accordance with local policies.
- Guide participants through mandatory assessments and career exploration to evaluate occupational training opportunities.
- Ensure participants are aware of and participate in hiring events.
- Provide follow-up services to participants for 12 months after exit.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
