Career Counselor (Bilingual)- Career Services

EAC Network•Village of Hempstead, NY
•$31 - $31•Onsite

About The Position

EAC Network is seeking a full-time bilingual Career Counselor for its Career Services Program in Hempstead, New York. The Career Counselor supports clients through counseling, workshops, vocational and educational assistance, job-readiness assistance, job-skills training, and employment assistance. The role includes helping clients assess their skills and needs, develop career plans, access workforce services, and pursue employment. The position is based at 50 Clinton Street, Suite 400, Hempstead, NY, and involves travel of up to 25%. The stated schedule is 8:45 a.m.–4:45 p.m., Monday through Friday, at $30.56 per hour. EAC Network is a not-for-profit social service agency serving people through programs across Long Island and New York City. The organization describes its workplace as supportive and committed to employee well-being, growth, equity, justice, and belonging.

Requirements

  • Bachelor’s degree in counseling or educational equivalent is required; the posting also states that a degree is preferred.
  • Bilingual English/Creole ability is required.
  • At least two years of relevant work experience is required.
  • Excellent communication, organizational, and interpersonal skills.
  • Proficiency with computer applications or automated systems, including spreadsheets, Microsoft Office applications, calendars, email, and/or database software needed for assignments.

Nice To Haves

  • Experience using the One-Stop Operating System (OSOS).
  • Access to an automobile and a valid driver’s license.

Responsibilities

  • Conduct outreach, intake—which may include worker profiling—and orientation to information and services available through the one-stop delivery system.
  • Perform vocational assessments for all clients and work-readiness assessments as needed.
  • Assess clients’ skill levels, including literacy, numeracy, and English proficiency; aptitudes, abilities and skills gaps; and supportive-service needs.
  • Provide job-search and placement assistance and, when appropriate, career counseling.
  • Develop career plans, including vocational and educational plans based on clients’ employment backgrounds, education, expressed interests, and career exploration.
  • Conduct client workshops on topics such as interview techniques and time management.
  • Provide recruitment and other business services to local employers, including small employers, and refer them to specialized business services when appropriate.
  • Provide workforce and labor-market employment statistics and accurate information about local, regional, and national labor markets.
  • Refer clients to and coordinate activities with other programs and services, including one-stop and other workforce-development services as appropriate.
  • Prepare required forms; maintain statistics on client contacts, referrals, and job activities; and assist the Program Director with data collection, quarterly reports, and data requests.
  • Cultivate and maintain professional relationships and represent the program at internal and external meetings and conferences.
  • Develop, recommend, and implement policies and procedures.
  • Attend monthly DOOR meetings to review outcomes related to referrals, supportive and vocational services, and job placement.
  • Keep files organized and maintained according to funding-source specifications.

Benefits

  • Flexible and hybrid schedules are available for many roles.
  • Generous paid time off policy and Summer Fridays.
  • Eligible employees may participate in the organization’s 401(k) plan; full-time employees receive a 3% employer contribution after one year of service.
  • Employees may be eligible for the Public Service Loan Forgiveness program.
  • The organization reports receiving the Cigna Gold Healthy Workforce Designation in 2024 and 2025.
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