Career Services Coordinator (Healthcare)

Goddard Riverside Community Center • New York, NY

23h

About The Position

The Career Services Coordinator at Goddard Riverside builds and maintains employer relationships to help participants achieve stability and success at work and collaborates with Education and Workforce teams to increase participant earnings. Working with the Career and Alumni Services Hub (CASH), the coordinator guides young adults ages 18–24 pursuing healthcare-sector employment and helps connect disconnected young adults with employment in expanding New York City labor market sectors. The position reports to the Manager of Health & Human Services.

The coordinator develops employer partnerships and internship opportunities; supports career counseling, job readiness, job placement, and alumni re-placement; coordinates Summer Youth Employment Program (SYEP) worksites and participant records; facilitates professional development and upskilling; and maintains program data and reporting. Work takes place in office settings, program sites, and occasionally in the community, both in person and virtually. The role may involve working with participants experiencing personal, social, or economic challenges and coordinating with the Participant Support team.

The schedule is Monday through Friday, 35 hours per week. Salary range is $53,500–$65,000, with offers based on relevant experience and preferred qualifications.

Requirements

• Bachelor’s degree required.
• Excellent interpersonal, verbal, and written communication skills.
• Strong networking, negotiation, conflict-management and resolution, and presentation skills.
• Strong organizational skills and ability to manage multiple cases and deadlines.
• Ability to work some flexible hours, including evenings and weekends.
• Ability to work with participants facing employment barriers and to navigate emotionally charged situations in collaboration with the Participant Support team.
• Ability to lift up to 25 pounds or less and stand for extended periods while facilitating workshops and events.

Nice To Haves

• Two or more years of high-level experience developing job opportunities preferred.
• Knowledge and understanding of healthcare-industry career pathways.
• Experience with recruitment, outreach, internships, and job placement.
• Ability to network and establish relationships with funders, employers, hiring companies, job-training programs, and educational opportunity providers across New York City.
• Understanding of workforce development, job placement processes, employment barriers faced by young adults, and career-readiness practices.

Responsibilities

• Identify and secure at least 10–20+ external employment partnerships for internships supporting Education and Workforce programming, including Advance and Earn’s Healthcare Program and SYEP.
• Build and maintain employer relationships, identify job and career opportunities, and expand the Education and Workforce employer network.
• Work with the Director of Education & Workforce and CASH team to assemble an Employer Advisory Council supporting equitable access to employment.
• Obtain letters of support from employer and community partners for grant proposals as needed.
• Support placement of 50 Healthcare and 50 SYEP participants annually into sector-focused internships and high-quality paid employment.
• Maintain a client-facing job board with current opportunities; coordinate and participate in job fairs, workshops, and networking events.
• Provide career counseling, job-readiness training, job-search strategy and interview preparation, including one-on-one resume support.
• Connect with employers about job opportunities and career pathways, represent Goddard Riverside at relevant panels and workforce convenings, and re-place unemployed, underemployed, or opportunity-seeking participants and alumni.
• Mentor and coach participants individually or in small groups on job preparation and career advancement.
• Track participant progress and employment outcomes, maintaining accurate Salesforce and DYCD Connect records.
• Conduct and document regular SYEP worksite visits; liaise among participants, worksites, employers, and program staff to resolve issues.
• Maintain SYEP participant and program records; monitor attendance and timesheets, follow up on absences and lateness, and coordinate participant evaluations.
• Assist with SYEP closeout, final documentation, participant records, and follow-up on participant experiences and outcomes.
• Facilitate or procure facilitators for in-person professional development and certification workshops, schedule experiential learning opportunities, and support participants’ professional development and career progression.
• Maintain timely data entry in Salesforce and DYCD Connect for participant records, placements, and employer interactions; track data for reporting requirements and program outcomes.
• Assist with workforce development project management, prepare progress reports, ensure documentation meets grant and organizational requirements, and coordinate with interdisciplinary teams on milestones and outcomes.
• Perform other related duties as assigned.

Benefits

• The organization indicates that it offers or encourages staff mental-health resources or support programs, including supervision, counseling resources, or wellness initiatives; specific benefits are not detailed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level