Career Services Coordinator (Healthcare)

GODDARD RIVERSIDE COMMUNITY CENTER•New York, NY

1d•$53,500 - $65,000

About The Position

The Career Services Coordinator builds and maintains employer relationships so participants can find stability and success at work, and collaborates with Education and Workforce teams to increase participant earnings over time. Working with the Career and Alumni Services Hub (CASH), the coordinator guides and assists young adults pursuing healthcare-sector employment. The position primarily supports disconnected young adults ages 18–24 in accessing employment in expanding New York City labor-market sectors. The coordinator develops employment partnerships, supports sector-focused internships and job placements, provides career counseling and job-readiness training, and helps participants and alumni advance their careers. The role also coordinates Summer Youth Employment Program (SYEP) worksites and participant records, facilitates professional-development opportunities, and maintains program data and reporting. Work takes place in an office, at program sites, and occasionally in the community, both in person and virtually. The role may involve emotionally challenging participant situations and periods of high stress while managing cases and deadlines.

Requirements

Bachelor’s degree required.
At least 2 years of high-level experience developing job opportunities is preferred.
Knowledge of healthcare-industry career pathways, workforce development, and job placement processes.
Familiarity with employment barriers faced by young adults and career-readiness practices.
Excellent interpersonal, verbal, and written communication, networking, negotiation, conflict-management, resolution, and presentation skills.
Ability to work some flexible hours, including evenings and weekends.
Strong organizational skills and ability to manage multiple cases and deadlines.

Nice To Haves

Experience with recruitment and outreach, internships, and job placement.
Ability to network and establish relationships with funders, employers, hiring companies, job-training programs, and educational-opportunity providers across New York City.

Responsibilities

Identify and secure at least 10–20+ external employment partnerships for internships supporting Education and Workforce programming, including Advance and Earn’s Healthcare Program and SYEP.
Build and maintain employer relationships, identify job and career opportunities, and expand the employer network.
Work with the Director of Education & Workforce and CASH team to assemble an Employer Advisory Council supporting equitable access to employment.
Obtain letters of support from employer and community partners for grant proposals as needed.
Support placement of 50 Healthcare and 50 SYEP participants annually into sector-focused internships and high-quality paid employment.
Maintain a client-facing job board with current job opportunities.
Coordinate and participate in job fairs, workshops, and networking events.
Provide career counseling and job-readiness training to at-risk youth facing employment barriers.
Collaborate with community organizations and the Career and Alumni Services team on job-search strategies, interview preparation, and resume development.
Connect with employers across industries about opportunities and career pathways, and represent Goddard Riverside at relevant panels, webinars, forums, and workforce convenings.
Re-place unemployed or underemployed participants and alumni, and mentor and coach participants individually or in small groups on job preparation and career advancement.
Track participant progress and employment outcomes and maintain accurate records in Salesforce and DYCD Connect.
Conduct and document SYEP worksite visits to monitor placements, performance, engagement, and participant experience.
Liaise among participants, worksites, employers, and program staff to support communication and resolve issues.
Maintain SYEP participant and program records; monitor attendance, timesheets, absences, and lateness; and follow up on attendance concerns.
Coordinate participant evaluations and assist with SYEP closeout, final documentation, and follow-up on participant experiences and outcomes.
Facilitate or procure facilitators for in-person professional-development and certification workshops, schedule experiential learning, and coach participants on professional skills and career progression.
Maintain timely data entry in Salesforce and DYCD Connect; track data for reporting and program outcomes; assist with workforce-development project management; prepare progress reports; and coordinate with interdisciplinary teams on milestones and outcomes.
Perform other job-related duties as assigned.