Career Navigator (Houma, LA)

Goodwill Industries Of Southeastern LouisianaHouma, LA
Onsite

About The Position

The Career Navigator assists clients in creating and following through with a career navigation plan to achieve goals and work towards self-sufficiency. This role involves mentoring clients, determining their immediate and long-term needs, assessing employability, identifying barriers and assets to self-sufficiency, providing job coaching, communicating with service providers to evaluate client progress, offering counsel and guidance, and maintaining regular face-to-face contact with clients. The position requires substantial knowledge of coaching and mentoring to foster successful program participants with creativity, leadership ability, and strong oral and written communication skills. The Career Navigator is responsible for identifying risks, developing preventative strategies, assisting clients in learning life skills, and implementing a leadership framework.

Requirements

  • Minimum of BA or BS degree required.
  • One year of experience in criminal justice, social work, employment counseling, placement, human services, or public administration.
  • Excellent oral and written communication skills.
  • Proficient in operating a computer and experienced with Microsoft Office (Word, Excel, PowerPoint, Outlook), and other social media applications.
  • Must provide own transportation.
  • Must be able to clear DMV check.
  • Must possess a valid operator’s license and maintain current vehicle registration, liability insurance, and vehicle inspection.
  • Must be ambulatory.

Nice To Haves

  • Excellent organizational skills and ability to complete projects efficiently and independently.
  • Excellent communication skills including verbal, phone, word processing, email, and internet.
  • Good public relations skills and ability to work with employees and the public.
  • Ability to establish and maintain effective working relationships with and among all personnel.
  • Ability to read, write, and communicate clearly in English.
  • Ability to work occasionally long or extended hours, including weekends.
  • Ability to function in a hectic work environment with occasional periods of high stress.
  • Ability to maintain strict confidentiality of all information.

Responsibilities

  • Maintain case documentation, including client records, progress notes, and other relevant information to assist clients and comply with grant requirements.
  • Review and verify all documentation submitted to support requests for assistance in accordance with program guidelines.
  • Explain to clients their rights, responsibilities, required actions, and other available services based on their ability to be successful.
  • Create an Individual Enhancement Plan (IEP) and perform an interest assessment on each client.
  • Suggest appropriate development activities for program participants and assist in the development of personal development plans.
  • Provide timely guidance and feedback to help strengthen specific knowledge/skill areas to accomplish mentee objectives.
  • Conduct other case management activities, such as traveling to assist clients with specific needs, preparing case summaries and reports, attending meetings and training sessions, and providing referrals to appropriate outside agencies.
  • Monitor client progress through phone calls, site visits, and case management appointments.
  • Act as a liaison between program participants and project partners delivering supportive services.
  • Maintain professional knowledge in applicable areas and stay informed of changes in job-related rules, statutes, and laws.
  • Read and interpret professional literature and attend workshops, meetings, and seminars if applicable.
  • Keep the Program Manager informed of unusual and/or crisis situations as they arise.
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