Career Coach - Lake, East Chicago, IN

RADcube - A NLogix Company•East Chicago, IN

About The Position

The Career Coach manages a caseload of participants and provides work-readiness counseling, mentoring, and case management focused on self-sufficiency. The role assesses participants’ competencies, work history, education, skills, and employment barriers; develops individualized plans for short- and long-term employment goals; and facilitates access to education, training, and employment services. The Career Coach maintains information about local resources and employers, tracks participant accountability, attendance, and employment retention, and maintains accurate electronic and paper case files. The position also monitors progress toward self-sufficiency, provides job-search, job-retention, training, and advancement guidance, and maintains periodic contact to identify retention and advancement issues. Frequent local travel is required.

Requirements

  • Associate’s degree or 12 months of related work experience.
  • Strong verbal and written communication skills.
  • Demonstrated customer service skills.
  • Familiarity with local communities and resources.

Nice To Haves

  • 1–3 years of workforce development or related experience preferred.

Responsibilities

  • Manage a caseload of participants and provide work-readiness counseling and mentoring.
  • Assess participant competencies, work history, education, skills, and barriers to employment.
  • Conduct ongoing individual meetings related to job search, job retention, and job readiness.
  • Develop individualized employment plans for short- and long-term goals.
  • Maintain information on area resources and employers.
  • Track participant accountability, attendance, and employment retention.
  • Notify government agencies when a participant loses or reduces work hours.
  • Maintain periodic contact to assess job-retention and advancement issues.
  • Provide training and employment-advancement information.
  • Monitor participant progress toward self-sufficiency.
  • Maintain accurate electronic and paper case files.
  • Provide case management focused on self-sufficiency.
  • Facilitate access to education, training, and employment services.
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