Career Coach - Lake, East Chicago, IN

RADcube•East Chicago, IN

About The Position

The Career Coach manages a caseload of participants and provides work-readiness counseling, mentoring, and case management focused on self-sufficiency. The role assesses participants’ competencies, work histories, education, skills, and employment barriers, then develops individualized employment plans supporting short- and long-term goals. The Career Coach conducts ongoing individual meetings about job search, job readiness, and job retention; maintains information on local resources and employers; and facilitates access to education, training, and employment services. The role tracks accountability, attendance, employment retention, and progress toward self-sufficiency; maintains accurate electronic and paper case files; and periodically contacts participants about retention and advancement. The position also provides training and employment advancement information and notifies government agencies when a participant loses work or has reduced hours. Frequent local travel is required.

Requirements

  • Associate’s degree or 12 months of related work experience.
  • Strong verbal and written communication skills.
  • Demonstrated customer service skills.
  • Familiarity with local communities and resources.

Nice To Haves

  • 1–3 years of workforce development or related experience preferred.

Responsibilities

  • Manage a caseload of participants and provide work-readiness counseling and mentoring.
  • Assess participant competencies, work history, education, skills, and barriers to employment.
  • Conduct ongoing individual meetings related to job search, job retention, and job readiness.
  • Develop individualized employment plans for short- and long-term goals.
  • Maintain information on area resources and employers.
  • Track participant accountability, attendance, and employment retention.
  • Notify government agencies when a participant loses or reduces work hours.
  • Maintain periodic contact to assess job-retention and advancement issues.
  • Provide training and employment-advancement information.
  • Monitor participant progress toward self-sufficiency.
  • Maintain accurate electronic and paper case files.
  • Provide case management focused on self-sufficiency.
  • Facilitate access to education, training, and employment services.
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