Career Advisor - WIOA Adult and Dislocated Worker

Career Team•Plano, TX

9d•Onsite

About The Position

Career Team is hiring an Adult and Dislocated Worker Career Advisor to provide career counseling, intensive case management, and follow-up services to participants in the Adult or Dislocated Worker Program. The role supports participants as they pursue employment, training, and education, while helping Career Team deliver measurable workforce-development outcomes. The Career Advisor provides information and case management to community members interested in WIOA services, assesses participants’ employment abilities and training needs, and helps develop individual employment plans based on occupational goals. The position also connects job seekers with opportunities, training, and community resources; delivers group sessions and workshops; maintains accurate eligibility documentation and case files; and completes required data entry, reports, and program benchmarks. The role is onsite, includes 15% travel within the region, and is full-time and non-exempt.

Requirements

Bachelor’s degree or higher, or an equivalent combination of education and experience.
Strong communication skills and knowledge of community resources.
Strong analytical and problem-solving skills, with the ability to make well-considered decisions.
Computer literacy, including at least MS Word and Excel skills, and the ability to learn specialized databases and software systems.
Ability to work in a variety of settings with a culturally diverse customer base and demonstrate cultural sensitivity.
Ability to serve as a role model and motivate customers toward achieving goals.
Ability to meet and exceed set goals and objectives.
Excellent interpersonal, time-management, customer-service, organizational, and oral and written communication skills.
Knowledge of the WIOA program and other workforce program requirements.
Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, efficient, and confidential.
Exceptional time-management skills to meet deadlines and work under pressure.
Valid driver’s license.

Nice To Haves

Bilingual or multilingual ability.
Strong multitasking abilities and a proactive approach to tasks.
Training in Trauma Informed Care, evidence-based practice, and/or whole family services.

Responsibilities

Provide information and case management services to community members interested in WIOA services.
Assess job seekers’ employment abilities and training needs through interviews, testing, and other methods.
Serve as a liaison between workforce development programs and community partners and resources.
Enter data into Work In Texas and process clients through required participant information systems.
Guide job seekers in preparing individual employment plans based on their occupational goals.
Stay informed about labor market trends and best practices in career and training paths.
Counsel clients on job opportunities, training programs, and other services.
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
Conduct orientations, workshops, job clubs, and other group presentations for clients.
Follow policies, procedures, and regulations related to eligibility documentation.
Maintain accurate individual case files in Work In Texas, ensuring required eligibility documents are included and compliance requirements are met.
Meet and/or exceed program benchmarks.
Participate in required staff events, including training, staff meetings, and individual supervision.
Complete required reports within the data management system.