Career Advisor - WIOA Adult and Dislocated Worker

Career Team•Plano, TX

10d•$50,000 - $55,000•Onsite

About The Position

Career Team is hiring an Adult and Dislocated Worker Career Advisor to provide career counseling, intensive case management, and follow-up services to participants in the Adult or Dislocated Worker Program. The role supports participants as they pursue employment, training, and education, and serves community members interested in WIOA services. The Career Advisor assesses participants’ employment, abilities, and training needs; guides them in developing individual employment plans; provides information about job opportunities, training, and other services; and connects them with appropriate resources. The role also involves facilitating orientations and workshops, maintaining accurate and compliant participant records in Work In Texas and other required systems, and meeting program benchmarks and reporting requirements. This is a full-time, non-exempt position based onsite, with 15% travel within the region. The listed salary is $50,000–$55,000 per year. Employment is contingent on successfully completing a background check.

Requirements

Bachelor’s degree or higher, or an equivalent combination of education and experience.
Strong communication skills and knowledge of community resources.
Strong analytical and problem-solving skills, with the ability to make well-considered decisions.
Computer literacy, including at least MS Word and Excel skills, and ability to learn specialized databases and software systems.
Ability to work in varied settings with a culturally diverse customer base and demonstrate cultural sensitivity.
Ability to serve as a role model and motivate customers toward achieving goals.
Ability to meet and exceed established goals and objectives.
Excellent interpersonal, time-management, customer-service, organizational, oral communication, and written communication skills.
Knowledge of the WIOA program and other workforce program requirements.
Demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient, and maintaining a high level of confidentiality.
Ability to meet deadlines and work under pressure.
Valid driver’s license.

Nice To Haves

Bilingual or multilingual ability.
Strong multitasking abilities and a proactive approach to tasks.
Training in Trauma Informed Care, evidence-based practice, and/or whole family services.

Responsibilities

Provide information and case management services to community members interested in WIOA services.
Assess job seekers’ employment, abilities, and training needs through interviewing, testing, and other methods.
Serve as a liaison between workforce development programs, community partners, and resources.
Enter data into Work In Texas and process clients through required participant information systems.
Guide job seekers in preparing individual employment plans based on their occupational goals.
Stay informed about labor market trends and best practices in career and training paths.
Counsel clients on job opportunities, training programs, and other available services.
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
Conduct orientations, workshops, job clubs, and other group presentations for clients.
Follow policies, procedures, and regulations related to eligibility documentation.
Maintain accurate individual case files in Work In Texas, ensuring required eligibility documents are present and compliance requirements are met.
Meet or exceed program benchmarks and participate in required staff events, including training, meetings, and individual supervision.
Complete required reports in the data management system.