Career Advisor - WIOA Adult and Dislocated Worker

Career Team•McKinney, TX

10d•Onsite

About The Position

Career Team is hiring an Adult and Dislocated Worker Career Advisor to provide career counseling, intensive case management, and follow-up services to participants in the Adult or Dislocated Worker Program. The role supports participants as they pursue employment, training, and education, and involves working with community members, workforce programs, community partners, and service providers. The Career Advisor assesses participants’ employment abilities and training needs, helps them develop individual employment plans, advises them about opportunities and services, and makes referrals with follow-up. The position also includes delivering group orientations and workshops, maintaining accurate and compliant case files and program data, meeting program benchmarks, and completing reports. The position is full-time, non-exempt, and onsite in McKinney, Texas, with 15% travel within the region.

Requirements

Bachelor’s degree or higher, or an equivalent combination of education and experience.
Strong communication skills and knowledge of community resources.
Strong analytical and problem-solving skills, including the ability to make well-thought-out decisions.
Computer literacy, including MS Word and Excel skills, and ability to learn specialized databases and software systems.
Ability to work in varied settings with a culturally diverse customer base and demonstrate cultural sensitivity.
Ability to serve as a role model and motivate customers toward achieving goals.
Ability to meet and exceed goals and objectives.
Excellent interpersonal, time-management, customer-service, organizational, and oral and written communication skills.
Knowledge of WIOA and other workforce program requirements.
Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient, and maintaining confidentiality.
Time-management skills to meet deadlines and work under pressure.
Valid driver’s license.

Nice To Haves

Bilingual or multilingual ability.
Strong multitasking abilities and a proactive approach to tasks.
Training in Trauma Informed Care, evidence-based practice, and/or whole family services.

Responsibilities

Provide information and case management services to community members interested in WIOA services.
Assess job seekers’ employment abilities and training needs through interviews, testing, and other methods.
Serve as a liaison between workforce development programs and community partners and resources.
Enter data into Work In Texas and process clients through required participant information systems.
Guide job seekers in preparing individual employment plans based on their occupational goals.
Monitor labor market trends and best practices in career and training paths.
Counsel clients on available job opportunities, training programs, and other services.
Refer individuals to appropriate services, training programs, or job opportunities and follow up on referrals.
Conduct orientation sessions, workshops, job clubs, and other group presentations.
Follow policies, procedures, and regulations related to eligibility documentation.
Maintain accurate individual case files in Work In Texas and ensure required eligibility documents and compliance requirements are met.
Meet and/or exceed program benchmarks.
Participate in required staff events, including training, staff meetings, and individual supervision.
Complete required reports within the data management system.