Career Advisor - WIOA Adult and Dislocated Worker

Career Team•McKinney, TX

11d•$45,000 - $55,000•Onsite

About The Position

Career Team is hiring an Adult and Dislocated Worker Career Advisor to provide career counseling, intensive case management, and follow-up services to participants in the Adult or Dislocated Worker Program. The position supports participants as they pursue employment, training, and education, and provides information and case management to community members interested in WIOA services. The Career Advisor assesses job seekers’ employment, abilities, and training needs; helps them develop individual employment plans; counsels them on opportunities and services; and refers and follows up with individuals. The role also involves coordinating with community partners, conducting group sessions, maintaining complete and compliant case files and records in Work In Texas and other required systems, completing reports, and meeting program benchmarks. The position is onsite in McKinney, Texas, with 15% travel within the region. It is a full-time, non-exempt employee position.

Requirements

Bachelor’s degree or higher, or an equivalent combination of education and experience.
Strong communication skills and knowledge of community resources.
Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions.
Computer literacy, including at least MS Word and Excel skills, and ability to learn specialized databases and software systems.
Ability to work in varied settings with a culturally diverse customer base and demonstrate cultural sensitivity.
Ability to serve as a role model and motivate customers toward achieving goals.
Ability to meet and exceed set goals and objectives.
Excellent interpersonal, time management, customer service, organizational, and oral and written communication skills.
Knowledge of WIOA and other workforce program requirements.
Demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, efficient, and highly confidential.
Ability to manage time, meet deadlines, and work under pressure.
Valid driver’s license.

Nice To Haves

Bilingual or multilingual ability.
Strong multitasking abilities and a proactive approach to tasks.
Training in Trauma Informed Care, evidence-based practice, and/or whole family services.

Responsibilities

Provide information and case management services to community members interested in WIOA services.
Assess job seekers’ employment, abilities, and training needs through interviews, testing, and other methods.
Serve as a liaison between workforce development programs and community partners and resources.
Enter data into Work In Texas and process clients through required participant information systems.
Guide job seekers in preparing individual employment plans based on their occupational goals.
Keep current on labor market trends and best practices in career and training paths.
Counsel clients on job opportunities, training programs, and other services.
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
Conduct orientation sessions, workshops, job clubs, and other group presentations.
Follow policies, procedures, and regulations related to eligibility documentation.
Maintain accurate individual case files in Work In Texas, ensuring required eligibility documents are present and compliance requirements are met.
Meet or exceed program benchmarks and participate in required staff events, including training, staff meetings, and individual supervision.
Complete required reports within the data management system.