Career Advisor (800017)

Equus•Clearfield, PA

11h

About The Position

The Career Advisor builds professional one-on-one working relationships with clients to address barriers to obtaining and retaining employment. The role provides assessment, individualized attention, coordination, case management, follow-up, orientation, counseling, and mentoring. It also manages program activities and career-preparation workshops, supports youth work experiences, and provides operational and compliance support to the Center. The Career Advisor works with schools, account managers, management, leadership, community and social service agencies, and the business services team. The role helps ensure that participant goals and contract outcomes are met, documentation is complete, and jobseekers receive preparation aligned with available positions and employer qualifications. Other tasks reasonably related to the job responsibilities may be assigned.

Requirements

Customer service experience.
Ability to maintain flexibility as contract or contractor needs require.
Working knowledge of Microsoft Office and Google Docs.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written, and verbal communication skills.
Strong leadership skills and ability to thrive amid multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a broad range of occupations and career paths.

Nice To Haves

Bachelor’s degree from an accredited college or university in education, social services, or a related field.
Two years of experience in career advisement and development, workshop facilitation, workforce curriculum development, public speaking, and content development.

Responsibilities

Build one-on-one working relationships with clients and help address challenges to obtaining and retaining employment through assessment, individualized attention, and coordination.
Provide consistent and comprehensive case management and follow-up.
Conduct new customer orientation and help ensure positive outcomes and goals required by contract are met.
Coordinate with schools, account managers, and management to complete and receive appropriate documentation.
Facilitate professional development workshops and manage introductory and weekly workshops.
Maintain an organized client database and detailed records of client contacts and activities.
Ensure participants follow planned activities outlined in agreements with the funding agency.
Assess participants’ work and refer them to appropriate community or social service agencies when needed.
Complete enrollment documentation accurately and record participant contacts and activities in case notes, including required post-placement contacts.
Develop solutions to participant attendance problems.
Assist with preparation of project reports, including participation and placement reports.
Manage programs, including workshops, grant issuance according to predetermined allocation targets, and placement-data collection.
Manage Center job-preparation workshops to support a business-driven curriculum, high-quality presentation, satisfactory participation, clear next steps, and tangible outputs.
Collaborate with the business services team to identify available jobs, required qualifications, and workshops or training that can prepare jobseekers.
Manage a youth participant caseload and provide counseling and mentoring.
Develop, coordinate, and monitor youth work experience sites, including employer outreach, site development, and participant placement.
Develop and maintain a standard communication plan to keep staff informed about center-wide issues and their roles in meeting operational goals.
Participate in training, capacity building, and professional development activities.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed.
Assist with Center intake services and provide operational support for compliance-driven standards.
Perform other tasks and duties reasonably related to the job responsibilities.