Career Advisor (800017)

Equus•Clearfield, PA

11h

About The Position

The Career Advisor builds professional one-on-one relationships with clients to address barriers to obtaining and retaining employment. The role provides assessment, individualized support, case management, follow-up, counseling, and mentoring, including management of a youth participant caseload. The Career Advisor conducts customer orientations, facilitates professional development and job-preparation workshops, and helps ensure participant goals and contract outcomes are met. The position maintains organized client records and databases, documents participant contacts and activities, completes enrollment documentation, and supports preparation of project reports. It also coordinates workshops, grants, placement data, and youth work-experience sites, including employer outreach and participant placement. The Career Advisor collaborates with business services staff to understand available jobs and required qualifications and to align workshops and training with employer needs. The role also supports center operations and compliance, assists with intake, communicates center-wide issues to staff, contributes to process improvements and professional development, and provides operational coverage as needed. Other reasonably related duties may be assigned.

Requirements

Two years of experience in career advisement and development, workshop facilitation, workforce curriculum development, public speaking, and content development.
Working knowledge of MS Office and Google Docs.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written communication, and verbal communication skills.
Strong leadership skills and ability to thrive with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a broad array of occupations and career paths.
Customer service experience.
Ability to remain flexible as contract or contractor needs require.

Nice To Haves

Bachelor’s degree from an accredited college or university in education, social services, or a related field.

Responsibilities

Build one-on-one working relationships with clients to address challenges that hinder obtaining and retaining employment.
Provide assessment, individualized attention, case management, and follow-up.
Conduct new customer orientations and help ensure positive outcomes and contract-required goals are met.
Coordinate with schools, account managers, and management to ensure appropriate documentation is completed and received.
Facilitate professional development workshops.
Maintain an organized client database and detailed documentation of client contacts.
Ensure participants follow through on planned activities required by the funding agency contract.
Assess participants’ work needs and refer them to appropriate community or social service agencies when needed.
Complete required enrollment documentation accurately.
Document participant contacts and activities in case notes and make required post-placement contacts.
Develop solutions to participant attendance problems.
Assist with project reports, including participation and placement reports.
Manage program activities, including introductory and weekly workshops, grants within predetermined allocation targets, and placement data collection.
Manage job-preparation workshop offerings to support business-driven curricula, high-quality presentation, satisfactory participation, clear next steps, and tangible outcomes.
Collaborate with the business services team to identify available jobs, required qualifications, and suitable workshops and training.
Manage a youth participant caseload and provide counseling and mentoring.
Develop, coordinate, and monitor youth work-experience sites, including employer outreach, site development, and participant placement.
Develop and maintain a communication plan to keep staff informed about center-wide issues and their role in operational goals.
Participate in training, capacity building, and professional development.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed.
Assist with Center intake services.
Provide operations support for compliance-driven standards.
Perform other tasks and duties reasonably related to the job responsibilities.